From the hotels to the excellant local tour guides, this was absolutely a LUXURY trip. The hotels was impressive, accommadating all our needs with very comfortable rooms and excellant ammenities. ...
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Kim Devereux
Luxury Gold
11 months ago
Thank you for your wonderful feedback. It's fantastic to know that the Travel Concierge's efforts significantly enhanced your experience on the Spain and Portugal in Style tour. We are thrilled to hear about her dedication and the positive impact she had on your trip. It sounds like you had a truly memorable time.
Datum nákupu: 12/09/2025
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Důvěryhodný zákazník
Ověřeno Feefo
11 months ago
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Kim Devereux
Luxury Gold
11 months ago
Thank you for being our guest.
Datum nákupu: 20/09/2025
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Důvěryhodný zákazník
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11 months ago
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Kim Devereux
Luxury Gold
11 months ago
Thank you for travelling with Luxury Gold.
Datum nákupu: 18/09/2025
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11 months ago
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Kim Devereux
Luxury Gold
11 months ago
We are delighted to know that you enjoyed your Majesty of the Rockies itinerary. Thank you for your feedback; it's genuinely appreciated.
The bus was always on time and the emails from the ****** preparing us for the next day were detailed. Having the ****** facilitate hotel check-ins was most appreciated.
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Kim Devereux
Luxury Gold
11 months ago
Thank you for travelling with us and for taking the time to share your detailed feedback. We are delighted to hear that you found the trip interesting and that you enjoyed the beautiful scenery, the fall foliage, and the memorable visit to Niagara Falls. It is also wonderful to know that the hotels and dining experiences met your expectations.
We are, however, very sorry to learn that certain aspects of the tour did not feel as relaxed as you had hoped. We understand that early departures and limited free time can make the days feel full, and we appreciate your feedback regarding the balance of sightseeing and leisure time. Your comments about the walking distances and accessibility challenges have also been noted, and we regret any difficulty this may have caused, particularly for guests with mobility concerns.
We also apologise for the experience after the farewell dinner and agree that additional assistance, such as providing a light source, should have been offered to ensure guests felt comfortable and safe. Your feedback has been shared with our operations team to review how we can better support our guests in such situations.
Thank you again for your thoughtful comments. We are pleased that, despite these challenges, you were able to enjoy many special moments on your journey. We hope that you will consider travelling with us again so we may provide a more comfortable and well-paced experience in the future.
Well organized and thought out. Our tour concierge and driver were amazing. You were well looked after and guided
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Kim Devereux
Luxury Gold
11 months ago
Thank you for your kind words. We are so glad to hear that you had an amazing time on the Indulgence in Eastern Canada tour and enjoyed the hotels and scenery. It's wonderful that you appreciated the culture and history of each location.
This was our second Luxury Gold tour and we will certainly continue to choose to travel with them. The service on the tour was exceptional. Each person is known by name. Our travel concierge...
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Kim Devereux
Luxury Gold
11 months ago
We are so pleased to hear that you had such an enjoyable experience on Treasures of the Incas. It is wonderful to know that you were taken care of throughout your journey and that you were able to enjoy so many amazing experiences. We are delighted that you loved visiting local people, trying delicious food, and staying at amazing hotels. It's fantastic that Machu Picchu was a highlight for you, and we're grateful to hear that the Travel Concierge played such a crucial role in ensuring your group's experience was seamless.
Datum nákupu: 13/09/2025
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Důvěryhodný zákazník
Ověřeno Feefo
11 months ago
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Kim Devereux
Luxury Gold
11 months ago
Thank you for your fantastic review. It's wonderful to hear that you had such a positive experience. We are so pleased that you enjoyed your tour. We appreciate you taking the time to share your thoughts.
The service provided by a Luxury Gold tour was outstanding everywhere we went. Whether it was hotels, restaurants, or activities we participated in, everything was of the highest quality.
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Kim Devereux
Luxury Gold
11 months ago
Thank you very much for travelling with us once again and for sharing such detailed feedback about your recent Luxury Gold journey. We are delighted to hear that this was your third trip with us and that it did not disappoint. It is wonderful to know that The Dunloe and Ashford Castle were highlights of your experience and that you enjoyed exploring their beautiful estates. We are also so pleased that the Falconry School stood out as a truly memorable activity and that your Coach Driver and Travel Concierge helped make the trip so enjoyable.
We appreciate your thoughtful comments regarding the Book of Kells and the Guinness Storehouse, as well as your observations about the Dylan Hotel. Feedback like yours allows us to refine our itineraries and hotel partnerships to ensure we are offering experiences that consistently meet the high expectations of our guests.
It is also very encouraging to hear that you found the service throughout your journey to be outstanding and that you were able to share your enthusiasm for Luxury Gold with fellow travellers. We would be delighted to welcome you again and hope that you will join us on Spectacular Scotland in the future for another remarkable experience.
Datum nákupu: 13/09/2025
0
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Důvěryhodný zákazník
Ověřeno Feefo
11 months ago
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Kim Devereux
Luxury Gold
11 months ago
Thank you for sharing your ratings, we hope you enjoyed some aspects of your tour.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
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Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.