As always, the staff, guides, and driver were excellent. However, categorizing the tour as "Luxury Gold" is not deserving. Our first hotel and welcome dinner where not up to par. Hotel location...
Přečíst další
Dale
Luxury Gold
8 years ago
At Luxury Gold, we understand that where you stay on your trip is really important. That is why; whether centrally located next to cultural attractions or in scenic areas with spectacular views, we endeavour to make certain that each hotel brings something special to our itineraries. Nevertheless, we regret to learn that you were disappointed with one of the accommodations on the trip and that you felt the welcome dinner fell short of our high standard. Therefore, we will be looking into these concerns further to ensure that any necessary improvements are made to the itinerary. What's more, we thank you for your additional suggestions and sincerely hope that you have left your time in France with some outstanding experiences.
This trip was not luxury gold. Renessaince hotel was a late night party stop on Saturday and Sunday night until after 1 am. First dinner was not luxury. Cramped in the side of a small restaurant with...
Přečíst další
Kyle
Luxury Gold
8 years ago
Thank you for sharing constructive feedback, as these first-hand insights will be carefully reviewed and enhancements will be made if appropriate. Our team, in collaboration with our regional partners, strive to deliver the most Exclusive VIP Experiences to our valued guests. It is for this reason that we regret to learn that you felt some of the exceptional cuisine fell short of the high standards we're recognized for. Please allow us to apologize for any discomfort caused as a result and reassure you that these comments have been forwarded to our Quality Control team for further evaluation. We otherwise sincerely hope your experiences in France were particularly uplifting and that we have the chance to restore your full trust in Luxury Gold.
We went on a vacation to Italy through Luxury Gold Insight Vacations in April/May 2018. It was incredible, and I have hardly stopped raving about the excellent experience. Our Tour guide Karen was...
Přečíst další
Recenze produktu
Dale
Luxury Gold
8 years ago
We are aware of the vital role that our Travel Directors play in the success of your departure. Yet still, we are thrilled to learn about the professionalism displayed during the course of your trip. It makes us just as happy to know that the seamlessness of your journey ensured that you were able to make the most out of time in each destination and we look forward to you joining our dedicated team to explore more fascinating destinations in comfort and class.
I would recommend Luxury Gold offerings but I have some mobility issues and do not think that the walking over cobblestones in the Old Quebec City tour is safe for handicap people and this was not...
I have traveled with ALL the groups: Tauck, Collette, Premier, Mayflower, etc. for 20 yrs. This was my first Luxe Gold trip and I am pleased beyond belief. Their itinerary was perfectly planned and I...
Přečíst další
Kyle
Luxury Gold
8 years ago
Thank you so much for the kind words about your experience on the "Splendour in the American Heartland" guided holiday. Our dedicated team works diligently to ensure every detail of your Luxury Gold journey is perfectly planned, personalized, and truly unforgettable. We're pleased to learn of your excellent time away and we hope it encourages you to embark on a new adventure to another exciting destination.
Recenze produktu
Datum nákupu: 24/06/2018
0
Sdílet
TC
Trusted Customer
Ověřeno Feefo
Toowoomba
8 years ago
Co říká Trusted Customer o Luxury Gold:
The trip went very well and I would recommend the trip to others
Recenze produktu
Dale
Luxury Gold
8 years ago
We are delighted that your time in Canada was exactly as you had anticipated and we hope that enjoyed taking in all of the remarkable sights. What's more, we are extremely pleased that you would recommend this itinerary to those you hold dearest and we hope that you will join us again soon for another seamless travelling experience.
while most of the aspects of the tour were great with an excellent tour guide, coach driver and accommodation, I felt that it didn't quite meet my expectations of a "luxury gold" experience.
Recenze produktu
Datum nákupu: 16/06/2018
0
Sdílet
TC
Trusted Customer
Ověřeno Feefo
8 years ago
Co říká Trusted Customer o Luxury Gold:
I would recommend them to my friends. Service was exceptional in all but one instance and it was very minor.
Recenze produktu
Datum nákupu: 16/06/2018
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
8 years ago
First-class hotels, dining, tour guides,and optional excursions
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.