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Recenze společnosti Ethica Diamonds

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Based in Cornwall, an award winning jewellery company dedicated to outstanding customer service and sustainability.

Služba
4.9
/5
Produkt
5
/5

5

4

3

2

1

26

0

1

0

0

27

hodnocení za poslední rok

Zobrazení všech 716 recenzí
Důvěryhodný zákazník
8 years ago
Datum nákupu: 07/03/2016
Bespoke Engagement ring!
Our journey with kinetique started months ago when I actually got a train to Cornwall to meet Elaine and Jason in person, as I wanted to know more about the company and the IQ diamond before we...

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0
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FL
Felix Lai
8 years ago
Datum nákupu: 29/07/2016
Co říká Felix Lai o Ethica Diamonds:
Personal and attentive service
The information given was detailed and accurate. Most of the responses were quick and on the same day. I had to seek confirmation of delivery dates on a couple of occasions as ETA were lapsed, and I...

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1
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JU
Juraj
London
8 years ago
Datum nákupu: 16/09/2016
Co říká Juraj o Ethica Diamonds:
Excellent service and excellent quality
Service was excellent, they kept me well informed about progress of the order and explained any questions I had about the ring and the diamond. Even when a blip happened with Royal mail delivery,...

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Jason
Ethica Diamonds
8 years ago
Dear Juraj,
We are very thankful for your positive review!  We are pleased that we were able to provide you with the setting you wanted too and have it delivered in time for your plans.  We wish you and your partner much happiness in your future together.
Kind regards from all at KinetIQue,
Jason
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1
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Důvěryhodný zákazník
8 years ago
Datum nákupu: 25/04/2016
Great mined alternative
Great alternative to traditional mined ring.
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Jason
Ethica Diamonds
8 years ago
Thank you Hannah for your positive review.  We hope your Estella engagement ring continues to bring you joy in the future.  
With best regards,
Jason
Recenze produktu

1
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MA
Matt
8 years ago
Datum nákupu: 10/01/2016
Co říká Matt o Ethica Diamonds:
6 Claw Tiffany style with 0.75ct IQ Diamond
Me and my fiancee are extremely happy with this ring and the customer service I received was far above expectations. I would not hesitate to recommend KinetIQue to anyone, and will definitely be...

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1
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MM
Matt M
Essex
8 years ago
Datum nákupu: 01/08/2016
Co říká Matt M o Ethica Diamonds:
Fantastic Service & an Exquisite Ethical Product
I chose the bespoke service from Kinetique and the service was fantastic. Elaine and Jason were quick to answer my questions both before instructing them and during the design process. As with any...

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1
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MF
Miles Forrest
8 years ago
Datum nákupu: 19/05/2016
Co říká Miles Forrest o Ethica Diamonds:
Just what we were looking for
Having an ethically created stone was important to us. Both low impact on nature and avoiding the negative impacts on the community local to a mining operation. We had a personal service exchanging...

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1
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Důvěryhodný zákazník
8 years ago
Datum nákupu: 20/04/2016
Brilliant!
Great product and personable seevice. Absolutely gilt free diamonds, what a treasure!
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1
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AN
Andrew
London
8 years ago
Datum nákupu: 13/07/2016
Co říká Andrew o Ethica Diamonds:
Lovely Earrings shame about the Late Delivery
The time it took to deliver the item was quite confusing (from the description on the website) and then the item did not arrive in time for my wife's 30th birthday which was rather upsetting. Other...

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Elaine
Ethica Diamonds
8 years ago
Dear Andrew,  Thank you for your feedback.

We are very happy that we have managed to resolve this by email and over the telephone with you & will be in touch again shortly within the next day or so.

Our website specifies that orders will take around 16 working days, which excludes bank holidays.This meant that your order was due to leave us on the 5th August. Your order left our possession on the 5th August, which was on time and we therefore fulfilled our delivery policy on this occasion. It is crucial to us that the quality control and workmanship is second to none before any order leaves us and due to the bank holiday, we are sorry that we were unable to post your order any earlier in time for your wife’s birthday.

We have taken your comments onboard and will look to amend as appropriate to ensure that our delivery times are always made clear.

On a lighter note, I am ever so pleased that your wife is happy with her earrings and that she had a lovely surprise, albeit a few days after her special day.If there is anything else we can do for you in the future, please be assured that I will personally do everything I can to make any further experience with us, a pleasant and successful one.

With warmest wishes,

Elaine Foreman
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0
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SA
Sarah
8 years ago
Datum nákupu: 08/06/2016
Co říká Sarah o Ethica Diamonds:
A wonderful choice
I ordered a ring from the website but a customer version with slightly bigger diamonds. It was a pleasure to deal with this company especially regarding something as important as an engagement ring.
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Emily Grace
Ethica Diamonds
8 years ago
Dear Sarah,

We are truly so pleased to know you are happy with your Donato ring.  We sincerely appreciate your return custom.  We're proud of what we do and proud to know we have such wonderful customers with whom place their trust in us.

It's important to us that we do all we can to make a difference and we are determined to do so.  Our ethical approach is critical and so is getting it right for our customer.  Thank you so much for your lovely feedback.

Best regards
Jason.
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0
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O Ethica Diamonds
Ethica Diamonds is your go to destination for lab grown diamonds and ethical gemstones that are grown above ground, ensuring sustainability and ethical practices that have been at their core since 2010. With a strong commitment to creating exceptional quality, every piece of their jewellery is meticulously crafted to perfection. Discover an exquisite collection of jewellery available for purchase on their website, where you can also have pieces custom made just for you. Additionally, they specialise in bespoke design, creating one-of-a-kind heirloom commissions that reflect your unique style and preferences. Established by a mother and daughter duo and passionately managed by a dedicated team, Ethica Diamonds is on a mission to source the most sustainable materials and employ ethical manufacturing practices to deliver exceptional fine jewellery. Whether you prefer to shop online or book a face to face personalised experience at their boutique showroom in Cornwall, you are certain to receive a five-star customer experience and they will help you choose or design the perfect piece of heirloom diamond or gemstone jewellery that speaks to your heart. The Ethica team have a passion for making customers happy and has remained small & close knit in order to continue the highly personal and attentive customer service. They have been awarded the Feefo Platinum Trusted Service Award for the past 4 consecutive years, following 3 successful years of being awarded the Feefo Gold standard. These awards recognise consistence in delivering excellence for outstanding customer service which they continue to maintain year after year. They also carry out all jewellery repairs and can remodel existing jewellery in their dedicated workshop. Mindfully Brilliant | Kind, not Mined®
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17 Business Park, St Austell, Cornwall, PL25 4HD, United Kingdom
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O Ethica Diamonds
Ethica Diamonds is your go to destination for lab grown diamonds and ethical gemstones that are grown above ground, ensuring sustainability and ethical practices that have been at their core since 2010. With a strong commitment to creating exceptional quality, every piece of their jewellery is meticulously crafted to perfection. Discover an exquisite collection of jewellery available for purchase on their website, where you can also have pieces custom made just for you. Additionally, they specialise in bespoke design, creating one-of-a-kind heirloom commissions that reflect your unique style and preferences. Established by a mother and daughter duo and passionately managed by a dedicated team, Ethica Diamonds is on a mission to source the most sustainable materials and employ ethical manufacturing practices to deliver exceptional fine jewellery. Whether you prefer to shop online or book a face to face personalised experience at their boutique showroom in Cornwall, you are certain to receive a five-star customer experience and they will help you choose or design the perfect piece of heirloom diamond or gemstone jewellery that speaks to your heart. The Ethica team have a passion for making customers happy and has remained small & close knit in order to continue the highly personal and attentive customer service. They have been awarded the Feefo Platinum Trusted Service Award for the past 4 consecutive years, following 3 successful years of being awarded the Feefo Gold standard. These awards recognise consistence in delivering excellence for outstanding customer service which they continue to maintain year after year. They also carry out all jewellery repairs and can remodel existing jewellery in their dedicated workshop. Mindfully Brilliant | Kind, not Mined®