Brilliant service from start to finish. The order process was straightforward and delivery arrived as promised. I opted for the assembly service and the chaps did a fabulous job, cleared up as they...
Delay in delivery,stated 10 days when ordered received after several email , received 26 days later
Team
INSTRUMENT FURNITURE
2 years ago
Thank you for your review, glad you are happy with the wardrobe. Your wardrobe was on pre-order mode when purchased, with delivery time quoted to be longer, after the restock date. Once it reached our warehouse, we then delivered. Apologies if longer than anticipated or if anything was unclear
Following my order I was kept informed throughout the process. I was called the night before delivery and assembly. The guy arrived on time and was so respectful of my home. The Cleo wardrobe and...
Lovely company and even better wardrobes. After long research bought from their luxury range - Ipanema wardrobe. It came with included assembly so definitely felt like bonus. Had to wait about 10...
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Team
INSTRUMENT FURNITURE
2 years ago
Thank s you so much for review!
Recenze produktu
11
Sdílet
SC
Stephanie O'Connor
Writtle, Essex
2 years ago
Datum nákupu: 09/03/2023
Co říká Stephanie O'Connor o INSTRUMENT FURNITURE:
Everything was so easy to do when I ordered. Delivery was on time and I appreciated being given the choices given. Best of all, apart from the wardrobe itself, was the attitude of the two delivery...
Speedy delivery and the 2 guys that put it together did such a great job. The wardrobe is better than I expected, I purchased extra rails which gives so much space. Just what I needed in my small...
Furniture has some damage and i had to help the man assembling even though i paid for the 'award winning assembly' , not the service i paid for, have contacted Instrument for a follow up.
Team
INSTRUMENT FURNITURE
2 years ago
Apologies about your situation. We had a fitter off sick and decided to send one rather than cancel jobs on the day. he did get some hold from you just attaching one part and thank you for that, we have also offered you some refund for that as you should not be involved. We have also offered you to replace parts free of charge of further refund as scuffs are small. Awaiting your reply. Apologies once again
Recenze produktu
Team
INSTRUMENT FURNITURE
2 years ago
Apologies about your situation. We had a fitter off sick and decided to send one rather than cancel jobs on the day. he did get some hold from you just attaching one part and thank you for that, we have also offered you some refund for that as you should not be involved. We have also offered you to replace parts free of charge of further refund as scuffs are small. Awaiting your reply. Apologies once again
Team
INSTRUMENT FURNITURE
2 years ago
Apologies about your situation. We had a fitter off sick and decided to send one rather than cancel jobs on the day. he did get some hold from you just attaching one part and thank you for that, we have also offered you some refund for that as you should not be involved. We have also offered you to replace parts free of charge of further refund as scuffs are small. Awaiting your reply. Apologies once again
As England's wardrobe professionals, Instrument Furniture is located in London and provides free delivery to most areas throughout the country. Furniture is imported directly from European factories and they offer a wide range of customisable wardrobe options, delivered and assembled by award winning in-house fitting teams.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
As England's wardrobe professionals, Instrument Furniture is located in London and provides free delivery to most areas throughout the country. Furniture is imported directly from European factories and they offer a wide range of customisable wardrobe options, delivered and assembled by award winning in-house fitting teams.
