Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

INSTRUMENT FURNITURE Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/instrument-furniture | Feefo

Důvěryhodný zákazník

3 years ago

Looks lovely

Great furniture looks great, felt sorry for staff as worked long into the evening to complete. Easy process from stat to finish, would recommend

Recenze produktu

Datum nákupu: 22/03/2023

0

OR

Omar Rehman

3 years ago

Co říká Omar Rehman o INSTRUMENT FURNITURE:

Great service. Speedy delivery and installation by professionals.

Team

INSTRUMENT FURNITURE

3 years ago

thank you so much for your review! 🙏

Recenze produktu

Datum nákupu: 27/03/2023

0

PD

Patricia Deane

3 years ago

Co říká Patricia Deane o INSTRUMENT FURNITURE:

Perfect, very happy customer 😀

Brilliant service from start to finish. The order process was straightforward and delivery arrived as promised. I opted for the assembly service and the chaps did a fabulous job, cleared up as they...

Přečíst další

Team

INSTRUMENT FURNITURE

3 years ago

Thank you so much for your review ❤️

Recenze produktu

Datum nákupu: 26/03/2023

0

Důvěryhodný zákazník

3 years ago

Delivery driver was excellent , wardrobe is fantastic just deli to long

Delay in delivery,stated 10 days when ordered received after several email , received 26 days later

Team

INSTRUMENT FURNITURE

3 years ago

Thank you for your review, glad you are happy with the wardrobe. Your wardrobe was on pre-order mode when purchased, with delivery time quoted to be longer, after the restock date. Once it reached our warehouse, we then delivered. Apologies if longer than anticipated or if anything was unclear

Recenze produktu

Datum nákupu: 20/03/2023

0

NB

Nina Barlow

3 years ago

Co říká Nina Barlow o INSTRUMENT FURNITURE:

Excellent Service

Following my order I was kept informed throughout the process. I was called the night before delivery and assembly. The guy arrived on time and was so respectful of my home. The Cleo wardrobe and...

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Team

INSTRUMENT FURNITURE

3 years ago

Thank you so much for your feedback!

Recenze produktu

Datum nákupu: 17/03/2023

11

RS

Rachel Stevens

3 years ago

Co říká Rachel Stevens o INSTRUMENT FURNITURE:

Quality and service 5*

Lovely company and even better wardrobes. After long research bought from their luxury range - Ipanema wardrobe. It came with included assembly so definitely felt like bonus. Had to wait about 10...

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Team

INSTRUMENT FURNITURE

3 years ago

Thank s you so much for review!

Recenze produktu

Datum nákupu: 20/01/2023

11

SC

Stephanie O'Connor

Writtle, Essex

3 years ago

Co říká Stephanie O'Connor o INSTRUMENT FURNITURE:

I would use again and refer people to buy from this company.A great service

Everything was so easy to do when I ordered. Delivery was on time and I appreciated being given the choices given. Best of all, apart from the wardrobe itself, was the attitude of the two delivery...

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Team

INSTRUMENT FURNITURE

3 years ago

Thank you so much for your great review! ❤️

Recenze produktu

Datum nákupu: 09/03/2023

11

Důvěryhodný zákazník

3 years ago

Best purchase

Speedy delivery and the 2 guys that put it together did such a great job. The wardrobe is better than I expected, I purchased extra rails which gives so much space. Just what I needed in my small...

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Team

INSTRUMENT FURNITURE

3 years ago

Thank you for choosing us!

Recenze produktu

Datum nákupu: 18/02/2023

10

Důvěryhodný zákazník

3 years ago

product looks good, but was partly damaged and had to help assemble

Furniture has some damage and i had to help the man assembling even though i paid for the 'award winning assembly' , not the service i paid for, have contacted Instrument for a follow up.

Team

INSTRUMENT FURNITURE

3 years ago

Apologies about your situation. We had a fitter off sick and decided to send one rather than cancel jobs on the day. he did get some hold from you just attaching one part and thank you for that, we have also offered you some refund for that as you should not be involved. We have also offered you to replace parts free of charge of further refund as scuffs are small. Awaiting your reply. Apologies once again

Recenze produktu

Team

INSTRUMENT FURNITURE

3 years ago

Apologies about your situation. We had a fitter off sick and decided to send one rather than cancel jobs on the day. he did get some hold from you just attaching one part and thank you for that, we have also offered you some refund for that as you should not be involved. We have also offered you to replace parts free of charge of further refund as scuffs are small. Awaiting your reply. Apologies once again

Team

INSTRUMENT FURNITURE

3 years ago

Apologies about your situation. We had a fitter off sick and decided to send one rather than cancel jobs on the day. he did get some hold from you just attaching one part and thank you for that, we have also offered you some refund for that as you should not be involved. We have also offered you to replace parts free of charge of further refund as scuffs are small. Awaiting your reply. Apologies once again

Datum nákupu: 09/03/2023

2

SJ

scott jenner

3 years ago

Co říká scott jenner o INSTRUMENT FURNITURE:

Bedroom set

Delivered on time and very helpful with any questions.good quality furniture at a better price than most

Team

INSTRUMENT FURNITURE

3 years ago

Thank you for a great rating and kind words!

Recenze produktu

Datum nákupu: 04/03/2023

7

Recenze společnosti INSTRUMENT FURNITURE

flat pack or our professional assembly serviceVíce recenzí pro tento výrobek (56)Prohlédnout si stránku výrobkuAs before assembly was great just stuff working a long day

Luca Wardrobe With Drawers 120cm [Grey Glass]Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGreat fit for our bedroom

type of chest of drawers for your bedroom setVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuFits well in our bedroom and looks great

flat pack or our professional assembly serviceVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuGreat assembly service, sadly staff worked late and had to get home

LUCA bedroom set 120cm [Grey Glass]Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLooks more expensive than it cost

stock wardrobe extrasVíce recenzí pro tento výrobek (18)Prohlédnout si stránku výrobku👍👍👍👍👍👍👍👍👍👍👍👍👍👍

flat pack or our professional assembly serviceVíce recenzí pro tento výrobek (68)Prohlédnout si stránku výrobkuPerfect installation and very clean.

Cleo 2 Sliding Wardrobe 250cm [Shetland Oak & Mirror]Více recenzí pro tento výrobek (57)Prohlédnout si stránku výrobkuExcellent quality and exactly like the pictures.

instrument CLEO 18 mirror wardrobe 120cm [grey matt]Více recenzí pro tento výrobek (14)Prohlédnout si stránku výrobkuExactly what I wanted, looks even better in the flesh

flat pack or our professional assembly serviceVíce recenzí pro tento výrobek (56)Prohlédnout si stránku výrobkuPerfect for the guest room

stock wardrobe extrasVíce recenzí pro tento výrobek (38)Prohlédnout si stránku výrobkuOnly ordered extra rail on

flat pack or our professional assembly serviceVíce recenzí pro tento výrobek (68)Prohlédnout si stránku výrobkuFlat pack we assembled very easy instructions

Cleo 2 Sliding Wardrobe 250cm [White & Mirror]Více recenzí pro tento výrobek (88)Prohlédnout si stránku výrobkuExcellent wardrobe beautiful

flat pack or our professional assembly serviceVíce recenzí pro tento výrobek (10)Prohlédnout si stránku výrobkuThis guy seriously knew what he was doing

CLEO large chest of drawers [shetland oak]Více recenzí pro tento výrobek (31)Prohlédnout si stránku výrobkuThe chest looks beautiful. The bottom of the drawers appears a little flimsy

stock wardrobe extrasVíce recenzí pro tento výrobek (18)Prohlédnout si stránku výrobkuThe added rail was fitted too.

flat pack or our professional assembly serviceVíce recenzí pro tento výrobek (56)Prohlédnout si stránku výrobkuArrived on time and worked quickly and efficiently. So respectful too

instrument CLEO 32 wardrobe 180cm [shetland oak]Více recenzí pro tento výrobek (39)Prohlédnout si stránku výrobkuLovely looking furniture and the doors slide so easily. True to size and assembled perfectly

Ipanema Wardrobe With Drawers 350cm [Havana Grey]Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkusturdy, quality, great looking item

flat pack or our professional assembly serviceVíce recenzí pro tento výrobek (56)Prohlédnout si stránku výrobkuFlat packed with my own person putting them up.

Sliding Wardrobe Coco 160cm [Black & Mirror]Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuJust what I wanted, at a price I was more than willing to pay. They look great.

flat pack or our professional assembly serviceVíce recenzí pro tento výrobek (68)Prohlédnout si stránku výrobkuGuys did a great job. Quick and efficient

Cleo 2 Sliding Wardrobe 250cm [White & Mirror]Více recenzí pro tento výrobek (88)Prohlédnout si stránku výrobkuBest purchase. Worth the money

stock wardrobe extrasVíce recenzí pro tento výrobek (38)Prohlédnout si stránku výrobkuBought 3 extra rails. Gives so much space

stock wardrobe extrasVíce recenzí pro tento výrobek (17)Prohlédnout si stránku výrobkufine comes with extra shelves.

flat pack or our professional assembly serviceVíce recenzí pro tento výrobek (68)Prohlédnout si stránku výrobkuonly 1 man showed up i had to help him partly assemble the furniture which is not the point of paying extra for this service.

Taya 3 White Wardrobe With Mirror & Drawers [250cm]Více recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuproduct looks good but is partly damaged, also comes without brackets to secure to wall which is a safety hazard.

flat pack or our professional assembly serviceVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuIt was pretty easy to construct just follow the instructions methodically

instrument CLEO 17 bedroom set 150cm [white matt]Více recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuNice quality and a good price

instrument CLEO 17 mirror wardrobe 150cm [white]Více recenzí pro tento výrobek (39)Prohlédnout si stránku výrobkuNice quality and a good price

CLEO large chest of drawers [white]Více recenzí pro tento výrobek (24)Prohlédnout si stránku výrobkuNice quality and a good price

CLEO bedside table [white]Více recenzí pro tento výrobek (15)Prohlédnout si stránku výrobkuNice quality and a good price

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?