INSTRUMENT FURNITURE již není aktivním zákazníkem Feefo
Zobrazení všech 1,968 recenzí
RA
Razaq
2 years ago
Datum nákupu: 08/03/2023
Co říká Razaq o INSTRUMENT FURNITURE:
All components not fully installed. Was told the company will get in contact with me or get a refund. Heard nothing so far.
Team
INSTRUMENT FURNITURE
2 years ago
Apologies about the light not available on delivery. They were out of stock for little while due to UK supplier cyber attack. We have already now received stock and your light was posted to you 2 days ago - should be with you within few business days.
We have delivered and installed the the wardrobe for you and only had light missing which was now posted - we would appreciate if you considered rerating us in the light of this
Apologies once again
RA
Razaq
2 years ago
Fast feedback and excellent service overall. Reliable company striving to deliver the best. Will recommend anytime anyway.
Team
INSTRUMENT FURNITURE
2 years ago
Thank you for re-rating, greatly appreciated! 🙏
Recenze produktu
Team
INSTRUMENT FURNITURE
2 years ago
Apologies about the light not available on delivery. They were out of stock for little while due to UK supplier cyber attack. We have already now received stock and your light was posted to you 2 days ago - should be with you within few business days.
we have delivered and installed the the wardrobe for you and only had light missing which was now posted - we would appreciate if you considered rerating us in the light of this
RA
Razaq
2 years ago
Excellent service overall. Will recommend anytime anyday.
Team
INSTRUMENT FURNITURE
2 years ago
Thank you for ra-rating now that the light was posted!
Even though they advised before purchase that likely will be 7-10 days - they managed to deliver and fit within 3 days! The wardrobe was build in no time and very well
Team
INSTRUMENT FURNITURE
2 years ago
We really appreciate the good rating! Thanks!
Recenze produktu
5
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CT
Catarina Teige
2 years ago
Datum nákupu: 21/02/2023
Co říká Catarina Teige o INSTRUMENT FURNITURE:
Still not delivered, despite ordered 3 weeks ago
Team
INSTRUMENT FURNITURE
2 years ago
Sincere apologies your delivery took longer than expected - we have now delivered and assembled your wardrobe and inside chest drawer. You have declined the first slot offered and we rebooked you for later and then it was completed on second attempt. We did not have the motion LED light in stock at time of delivery and have made a posting job now to post as soon as it arrives, this week.
Apologies once again on delay to you order. As this has now ben delivered and built we would be grateful if considered rerating if service was deemed better in the end
Team
INSTRUMENT FURNITURE
2 years ago
As they light have now been delivered - we would be grateful for re-evaluation, especially on wardrobe that had no faults. Thank you
Recenze produktu
Team
INSTRUMENT FURNITURE
2 years ago
Sincere apologies your delivery took longer than expected - we have now delivered and assembled your wardrobe and inside chest drawer. You have declined the first slot offered and we rebooked you for later and then it was completed on second attempt. We did not have the motion LED light in stock at time of delivery and have made a posting job now to post as soon as it arrives, this week.
Apologies once again on delay to you order. As this has now ben delivered and built we would be grateful if considered rerating if service was deemed better in the end
Team
INSTRUMENT FURNITURE
2 years ago
Sincere apologies your delivery took longer than expected - we have now delivered and assembled your wardrobe and inside chest drawer. You have declined the first slot offered and we rebooked you for later and then it was completed on second attempt. We did not have the motion LED light in stock at time of delivery and have made a posting job now to post as soon as it arrives, this week.
Apologies once again on delay to you order. As this has now ben delivered and built we would be grateful if considered rerating if service was deemed better in the end
Team
INSTRUMENT FURNITURE
2 years ago
Sincere apologies your delivery took longer than expected - we have now delivered and assembled your wardrobe and inside chest drawer. You have declined the first slot offered and we rebooked you for later and then it was completed on second attempt. We did not have the motion LED light in stock at time of delivery and have made a posting job now to post as soon as it arrives, this week.
Apologies once again on delay to you order. As this has now ben delivered and built we would be grateful if considered rerating if service was deemed better in the end
Team
INSTRUMENT FURNITURE
2 years ago
Sincere apologies your delivery took longer than expected - we have now delivered and assembled your wardrobe and inside chest drawer. You have declined the first slot offered and we rebooked you for later and then it was completed on second attempt. We did not have the motion LED light in stock at time of delivery and have made a posting job now to post as soon as it arrives, this week.
Apologies once again on delay to you order. As this has now ben delivered and built we would be grateful if considered rerating if service was deemed better in the end
From ordering to delivery I was informed of date and time. The two guys who delivered and assembled my wardrobe were fabulous. Both removed shoes on arrival. So pleased I asked for wardrobe to be...
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Team
INSTRUMENT FURNITURE
2 years ago
Thanks so much for sharing your experience with us and taking the time to share your rating 🤎
We had reservations about buying furniture online without being able to see it first, but needn’t have worried. We bought the Cleo large wardrobe with 3 mirrored doors, 3 chests of drawers, 2...
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Team
INSTRUMENT FURNITURE
2 years ago
We’re thrilled that you were satisfied with our services and product. Your feedback is appreciated 💓
Service was brilliant. Before I ordered I was unsure of whether the wardrobe would fit into my space but via prompt emails I was reassured it would fit after sending measurements and pictures...
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Team
INSTRUMENT FURNITURE
2 years ago
Thanks you so much for such thorough and great reviews! Happy to have delivered for you! ❤️
Recenze produktu
0
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Důvěryhodný zákazník
2 years ago
Datum nákupu: 05/02/2023
Nahraná média
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The wardrobes look great and seem to be good quality.. Someone else mentioned about the sharpness of the edges of the handles which I would second,. The colour isn’t quite as expected - not graphite...
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Team
INSTRUMENT FURNITURE
2 years ago
Hi thank you for your review, greatly appreciated. We will revert back to factory on sharpness. Regarding the colour - it is standard graphite colour, and used by few factories , but sorry if not as expected
As England's wardrobe professionals, Instrument Furniture is located in London and provides free delivery to most areas throughout the country. Furniture is imported directly from European factories and they offer a wide range of customisable wardrobe options, delivered and assembled by award winning in-house fitting teams.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
As England's wardrobe professionals, Instrument Furniture is located in London and provides free delivery to most areas throughout the country. Furniture is imported directly from European factories and they offer a wide range of customisable wardrobe options, delivered and assembled by award winning in-house fitting teams.
