Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Heal's Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/heals | Feefo

Důvěryhodný zákazník

11 years ago

Datum nákupu: 06/01/2014

Very fast efficient delivery. excellent.

Heal's

11 years ago

Thank you for your feedback. I was pleased to read that you were happy with both the service and products that you received. Regards Freddie

Recenze produktu

0

Důvěryhodný zákazník

11 years ago

Datum nákupu: 07/01/2014

Quick delivery, well-packaged item

Heal's

11 years ago

Thank you for your comments, it is always nice to hear that customer are pleased with both the product and service that they have received. Regards Freddie

Recenze produktu

0

Důvěryhodný zákazník

11 years ago

Datum nákupu: 07/01/2014

Well displayed good description and visual quality of the product.

Heal's

11 years ago

Thank you for your feedback. I am glad that you were pleased with both the product and the service that you received. Many thanks Freddie

Recenze produktu

0

Důvěryhodný zákazník

11 years ago

Datum nákupu: 08/01/2014

Website easy to use and well designed. Delivery took a bit long, but carrier was…

Website easy to use and well designed. Delivery took a bit long, but carrier was extremely professional, helpful and polite.

Heal's

11 years ago

Thank you for your feedback. I am pleased to read that you were happy with both the product and the service that you received. Regards Freddie

Recenze produktu

0

Důvěryhodný zákazník

11 years ago

Datum nákupu: 05/01/2014

As expected

Heal's

11 years ago

Thank you for your feedback. I do hope that you enjoy your Ghost Mirror and that you will continue to enjoy shopping with us in the future. Regards Freddie

Recenze produktu

0

Důvěryhodný zákazník

11 years ago

Datum nákupu: 05/01/2014

First we got damaged pendant, but it was replaced quicky and politely.

Heal's

11 years ago

Thank you for your comments. I am sorry to hear that the first pendant that you received was damaged, however I'm pleased that we were able to get a replacement out to you swiftly. I do hope that you will continue to enjoy shopping with us in the future. Regards Freddie

Recenze produktu

0

Důvěryhodný zákazník

11 years ago

Datum nákupu: 05/01/2014

Quick delivery and well packed.

Heal's

11 years ago

Thank you for your feeback. I am pleased to hear that you love the tea towel that you purchased. Unfortunately this is now a discontinued product line for us however we do have many more lovely tea towels that can be viewed on our website or in store. Regards Freddie

Recenze produktu

0

Důvěryhodný zákazník

11 years ago

Datum nákupu: 05/01/2014

Very impressed by speed of service and dealing with problem. Thank you

Heal's

11 years ago

Thank you for your feedback. I am please to hear that we managed to reslove the issue, that you experienced, quickly and to your satisfaction. I do hope that you will continue to enjoy shopping with us in the future. Regards Freddie

Recenze produktu

0

Důvěryhodný zákazník

11 years ago

Datum nákupu: 05/01/2014

Service kept us up to date with our on-line order

Heal's

11 years ago

We are sorry to hear that one of the frames you bought from us have broken within 2 months.At Heals we aim to always deliver quality products and aim to look into any items that are not of the quality you expected. We have left a message on your answer phone with a number you can call me direct on to possibly replace the item in question. I hope to hear from you soon to get this issue resolved. Johan

Recenze produktu

0

Důvěryhodný zákazník

11 years ago

Datum nákupu: 06/01/2014

Polite staff who delivered on time and efficiently

Heal's

11 years ago

Thank you for your comments. I'm pleased to hear that despite your purchase not being suitable for where you planned, you have managed to find the perfect location for it. Regards Peter

Recenze produktu

0

Recenze společnosti Heal's

Pure Silk Cushion 60 x 60cm YellowVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThese were replacements for three similar cushions I had before. The colour , size and fabric are fabulous, but unfortunately the silk isn't that hard-wearing!

Rectangular Candle Plate OakVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuJust as shown on website, very good quality

Ruby and Ed Velvet Bow Charcoal Ballet SlipperVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuVery efficient and easy ordering and speedy delivery of a great product.

Masters Chair BlackVíce recenzí pro tento výrobek (77)Prohlédnout si stránku výrobkuMasters chairs are fantastic

Francois Ghost Large Rectangular Green MirrorVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuAs exoected

Copper Round Pendant Light LargeVíce recenzí pro tento výrobek (22)Prohlédnout si stránku výrobku

By Nord Bread Tea TowelVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuExcellent printed design. I love it. I regret not buying more...

Loft White Pasta BowlVíce recenzí pro tento výrobek (148)Prohlédnout si stránku výrobku

Madrid Silver Plated Large Photo FrameVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuOne of the three photo frames purchased has broken within two months.

Heal's Montana 4 Drawer SideboardVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuWas not suitable for where we planned, but absolutely perfect somewhere else

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?