Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze společnosti Heal's

https://www.heals.com

Beautifully designed, high quality furniture and homewares from the UK's longest established interiors retailer

Služba

Produkt

hodnocení za poslední rok

Zobrazení všech 9,281 recenzí

Důvěryhodný zákazník

2 years ago

Datum nákupu: 23/07/2022

Bad service and faulty design for Lars wardrobe

I ordered a Lars Wardrobe in cream on 23/7/2022. It was delivered on 5/8 along with some drawers and put together by the delivery men. I messaged Heals the same day to say it was damaged in two...

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Recenze produktu

Jane Shearer

2 years ago

Datum nákupu: 31/07/2022

Co říká Jane Shearer o Heal's:

Very poor Customer Service

Lucia from the Customer Service team was initially very helpful when I phoned to complain about the Heal’s original pocket 1000 mattress not being a good fit for the Wallis bed. She assured me that a...

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Recenze produktu

Celia Williams

London

2 years ago

Datum nákupu: 02/01/2023

Co říká Celia Williams o Heal's:

Great customer service.

A lovely Indian gentleman helped find the loft breakfast set in night blue and the matching mugs for me. He was very polite, knew the stock well and was a very interesting person. A pleasure to speak...

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Důvěryhodný zákazník

2 years ago

Datum nákupu: 02/08/2022

Visited store for first time to purchase a ceiling pendant. The advisors were very helpful with suggestions, and the final purchase was for a great product at an even better price. Big shout out to...

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William Moore

London

2 years ago

Datum nákupu: 21/07/2022

Co říká William Moore o Heal's:

I came to Heals in a panic looking for an anniversary gift - yes I know I should have done it sooner! Nicki was fantastic and went out of her way to help me find the perfect gift and my wife was...

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Paul

Jersey

3 years ago

Datum nákupu: 08/07/2022

Co říká Paul o Heal's:

Super efficient sales and delivery

I met Klara Thompson when shopping for furniture for my home in Jersey. She was very knowledgeable, helpful and charming. I ordered a Woud Array sideboard through her by mail and telephone. She was...

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Důvěryhodný zákazník

3 years ago

Datum nákupu: 27/05/2022

Excellent service from Amber

My wife and I visited Heals to choose a new bed. Our sales consultant Amber gave us lots of helpful advice on fabrics - characteristics of different materials and so on. She went round to another...

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John Jacobs

London UK

3 years ago

Datum nákupu: 24/05/2022

Co říká John Jacobs o Heal's:

Excellent goods and service

The Sales Assistant Mr. Surendra went out of his way to help and advise me with my subsequent purchase. Also, I liked the ambiance of the store. I have been to Heals many times and here you get...

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Důvěryhodný zákazník

3 years ago

Datum nákupu: 12/05/2022

Happy customer!

Great service provided by Klara (Kartell concession). Replacement footpads for our ghost chairs were ordered and arrived within a couple of weeks and without charge.

Sally

Leicestershire

3 years ago

Datum nákupu: 11/04/2022

Co říká Sally o Heal's:

Friendly and efficient service

Attentive and efficient staff. My in store purchase was delivered exactly as requested. Couldn't fault the service. If only all stores were this efficient.

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O Heal's

Heal's - Where Design Lives. Since 1810, Heal's has been at the forefront of design innovation and a great place to discover the latest in contemporary furniture and homewares. We believe in selling products only of the highest level of craftsmanship and construction. We try and deliver great customer service at all times and will always work to redress real issues.

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02078967450

196 Tottenham Court Road, London, London, Greater London, W1T 7LQ, United Kingdom

Proč věřit recenzím Feefo?