Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Heal's Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/heals | Feefo

Důvěryhodný zákazník

11 years ago

Datum nákupu: 01/01/2014

Very good products and always extremely knowledgeable, helpful and friendly assistance from sales persons.

Heal's

11 years ago

Thank you for your comments. I am please to read that you are happy with both the product and the service that you received. I hope that you will continue to enjoy shopping with us in the future. Regards Richard

Recenze produktu

0

Důvěryhodný zákazník

11 years ago

Datum nákupu: 01/01/2014

Delivered quickly following my online order as there was no stock in the London stores.

Heal's

11 years ago

Thank you for your comments. I am pleased to hear that we managed to deliver your order to you in good time, despite being out of stock in our stores. Regards Richard

Recenze produktu

0

Důvěryhodný zákazník

11 years ago

Datum nákupu: 03/01/2014

Great

Heal's

11 years ago

Thank you for your feedback. I am pleased that you are happy with your purchase and the service that you received. I hope that you will continue to enjoy shopping with us in the future. Regards Richard

Recenze produktu

0

Důvěryhodný zákazník

11 years ago

Datum nákupu: 03/01/2014

Good - although a little inflexible on delivery days/time possible

Heal's

11 years ago

Thank you for your feedback and I am pleased to hear that you are happy with your sofa. We try to visit all postcodes within our delivery area once a week as a minimum. Postcodes where we have a greater volume of deliveries we visit more frequently, up to 3 or 4 times a week. Each day is divided up into am and pm delivery slots, which on the day of delivery are narrowed down to a 2 hour window. Delivery frequency is something that is reviewed regularly to ensure that we offer the best possible delivery service to our customers. Regards Richard

Recenze produktu

0

Důvěryhodný zákazník

11 years ago

Datum nákupu: 01/01/2014

Excellent service as I've come to expect. Blows John Lewis out the water.

Heal's

11 years ago

Thank you for your comments. I am pleased to read that you are happy with both the product and the service that you received. I hope that you will continue to enjoy shopping with us in the future. Regards Richard

Recenze produktu

0

Důvěryhodný zákazník

11 years ago

Datum nákupu: 03/01/2014

I was very disappointed in the delivery times - given that delivery is an extra cost…

I was very disappointed in the delivery times - given that delivery is an extra cost I was disappointed that, once the furniture arrived at Heal's it took another 10 days for it to be delivered to...

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Heal's

11 years ago

Thank you for your comments, I am pleased to hear that you are happy with your chair. Delivery within the Heal's delivery area takes 1-2 weeks, whilst delivery outside the Heal's delivery area, is carried out by a third party and takes 2-3 weeks from receipt into our warehouse. This information is explained on our website and I'm sorry to read that you were disappointed with this. Regards Richard

Recenze produktu

0

Důvěryhodný zákazník

11 years ago

Datum nákupu: 04/01/2014

Young sales person at the store (Tottenham Court Road) was not really knowledgeable about the…

Young sales person at the store (Tottenham Court Road) was not really knowledgeable about the delivery service. Since you didn't have the stand at the store, he told me that I have to order stuff...

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Heal's

11 years ago

Thank you for your comments. I am sorry to hear that the sales person that you spoke to was unable to provide you with information regarding our delivery service. Delivery of non furniture items is £4.95 whilst delivery of furniture is £50, orders of over £1000 are delivered free of charge. I am pleased to hear that you are happy with the umbrella stand. Regards Richard

Recenze produktu

0

Důvěryhodný zákazník

11 years ago

Datum nákupu: 02/01/2014

Great products and timely reliable deliveries

Heal's

11 years ago

Thank you for your comments. Regards Richard

Recenze produktu

0

Důvěryhodný zákazník

11 years ago

Datum nákupu: 02/01/2014

Delivered fine

Heal's

11 years ago

Thank you for your comments. I am please to hear that you are happy with the cushions that you have purchased from us. Regards Richard

Recenze produktu

0

Důvěryhodný zákazník

11 years ago

Datum nákupu: 31/07/2013

Excellent Compnay

Recenze produktu

0

Recenze společnosti Heal's

Soho at Heal's Venice Table Lamp WhiteVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobku

Wusthof Gourmet 2 Piece Carving SetVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuGreat

Soho at Heal's Bold Large SofaVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

Pembridge Bone China Size 3 PendantVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

Eames Plywood Group LCW Black AshVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Gino Umbrella Stand Transparent RedVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuNice umbrella stand.

Heal's Montana Open Shelving With DrawersVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuQuality product looks great in our living room - on an oak floor and doesn't clash, also not too big

Heal's Mistral ArmchairVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuReally great product!

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?