Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Headwater

Zobrazení všech 1,508 recenzí

LINDA

Ověřeno Feefo

GBR

9 months ago

Co říká LINDA o Headwater:

Great service

I found Andrew, our travel consultant, to be very patient, friendly and professional in his approach. He was a pleasure to deal with and responded very promptly to emails. He took time to explore...

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Sophie

Headwater

9 months ago

Thank you for taking the time to share such wonderful feedback. We are delighted to hear how positive your experience was with Andrew and that he was able to be so supportive and make such a difference in your booking process. I have passed on your kind words to himself and the team. Sophie Customer Relations Executive

JOANNE JACKSON

Ověřeno Feefo

GBR

9 months ago

Co říká JOANNE JACKSON o Headwater:

Timely, Responsive and informative service from the lovely headwater team

The service was excellent as always and my emails were responded to promptly with the information I required. Nothing appears to be too much trouble for the staff at Headwater

Sophie

Headwater

9 months ago

Thank you so much for taking the time to leave such a kind and positive review. The team, especially Andrew will be delighted to hear their effort has made a great impact. Sophie Customer Relations Executive

MARK PITCAIRN KNOWLES

Ověřeno Feefo

GBR

9 months ago

Co říká MARK PITCAIRN KNOWLES o Headwater:

Efficient, knowledgeable and friendly

Sophie

Headwater

9 months ago

Thank you for your kind words regarding your booking experience. Sophie Customer Relations Executive

Důvěryhodný zákazník

Ověřeno Feefo

9 months ago

Great service

Very helpful, clear information.

Sophie

Headwater

9 months ago

Thank you for taking the time to leave such a kind review. Sophie Customer Relations Executive

IAN W

Ověřeno Feefo

GBR

9 months ago

Co říká IAN W o Headwater:

Positive booking experience

Professional and supportive

Sophie

Headwater

9 months ago

Thank you for your positive review. Sophie Customer Relations Executive

DIANNE DAWSON

Ověřeno Feefo

GBR

9 months ago

Co říká DIANNE DAWSON o Headwater:

Professional and reassuring

Helen was very friendly and was able to answer all my questions.

Sophie

Headwater

9 months ago

Thank you for your kind words, Helen will be delighted to hear them. Sophie Customer Relations Executive

GEOFF

Ověřeno Feefo

GBR

9 months ago

Co říká GEOFF o Headwater:

Helpful Service

Stephanie was very friendly and helpful. She was quick to respond to queries and answered my questions frankly and honestly.

Sophie

Headwater

9 months ago

Thank you very much for your kind and positive review. Stephanie will be delighted to hear your kind words, I will ensure they are passed along. Sophie Customer Relations Executive

WILLIAM PHILLIPS

Ověřeno Feefo

GBR

9 months ago

Co říká WILLIAM PHILLIPS o Headwater:

Very efficient and pleasant. A good experience.

Sophie

Headwater

9 months ago

Thank you for taking the time to leave such a positive review. Sophie Customer Relations Executive

Důvěryhodný zákazník

Ověřeno Feefo

9 months ago

Pleasant, responsive helpful service

The service is courteous, responsive and very helpful in the planning of our trip. We are excited to enjoy the holiday, which is quite soon!

Sophie

Headwater

9 months ago

Thank you for taking the time to leave such a kind and positive review. We look forward to welcoming you on your Headwater trip soon. Sophie Customer Relations Executive

Důvěryhodný zákazník

Ověřeno Feefo

9 months ago

Friendly and helpful advice given at initial booking stage

Sophie

Headwater

9 months ago

Thank you for your kind review regarding our booking service, we look forward to welcoming you on your Headwater trip. Sophie Customer Relations Executive

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Headwater

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?