Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Headwater

Zobrazení všech 1,508 recenzí

YURY MILGRAM

Ověřeno Feefo

8 months ago

Sophie

Headwater

8 months ago

Thank you so much for your 5-star review. We really appreciate your confidence in Headwater and hope you have a fantastic time whilst away. Sophie Customer Relations Executive

Důvěryhodný zákazník

Ověřeno Feefo

8 months ago

Very efficient, friendly and helpful response to my initial enquiry from Stephanie, thank you.

Sophie

Headwater

8 months ago

Thank you so much for your lovely feedback! We are really glad Steph was able to help so efficiently. Sophie Customer Relations Executive

JEREMY THOMAS

Ověřeno Feefo

GBR

8 months ago

Co říká JEREMY THOMAS o Headwater:

Highly recommended

Excellent service from Stella during an initial enquiry and a subsequent booking. She was patient, thorough and courteous - thank you. Highly recommended.

Sophie

Headwater

8 months ago

Thank you so much for your lovely feedback. I am delighted to hear Stella provided such patient and thorough service during your enquiry and booking. We really appreciate the recommendation! Sophie Customer Relations Executive

PATRICK

Ověřeno Feefo

GBR

8 months ago

Co říká PATRICK o Headwater:

Great booking experience.

Excellent service all round. In making the booking I was able to get through to a representative without any waiting. The service was helpful and very well informed, seeming to know the facts on the...

Přečíst další

Sophie

Headwater

8 months ago

Thank you so much for your wonderful review. We are delighted to hear you received such helpful and efficient service throughout your booking. It means a great deal to the team, and we are thrilled we could make the process smooth and straightforward for you. Sophie Customer Relations Executive

Důvěryhodný zákazník

Ověřeno Feefo

8 months ago

Easy booking process

Stephanie has Headwater was super helpful and knowledgeable and provided everything we needed in booking our self-guided walking trip in Malta

Sophie

Headwater

8 months ago

Thank you for your wonderful review! We are delighted to hear that Stephanie was so helpful and knowledgeable while organising your self-guided walking trip. We hope you have an amazing time. Sophie Customer Relations Executive

PETER BRYANT

Ověřeno Feefo

GBR

8 months ago

Co říká PETER BRYANT o Headwater:

Headwater the cycle holiday experts

I always book my cycle holidays through Headwater because I’m assured of excellent service and a thoroughly enjoyable holiday

Sophie

Headwater

8 months ago

Thank you for your lovely review! We are delighted you choose Headwater for your cycling holidays and really appreciate your continued support. Sophie Customer Relations Executive

JEAN EVANSON

Ověřeno Feefo

GBR

8 months ago

Co říká JEAN EVANSON o Headwater:

Tailored to our needs

Hannah was very responsive to the ideas we had to add extra nights into our holiday. She also helped us choose the appropriate flight to make the journeys more pleasant. Prompt communication and we...

Přečíst další

Sophie

Headwater

8 months ago

Thank you for your kind review! We are so pleased Hannah could help with your extra nights and flights, and delighted that you're happy with the holiday we have put together. Sophie Customer Relations Executive

ANDREW PILKINGTON

Ověřeno Feefo

8 months ago

Co říká ANDREW PILKINGTON o Headwater:

Easy booking

The booking process has been very straightforward and efficiently handled.

Sophie

Headwater

8 months ago

Thank you for taking the time to leave such positive feedback. I am so glad to hear the booking process was clear and handled efficiently for you. Sophie Customer Relations Executive

ISOBEL GEORGE

Ověřeno Feefo

GBR

8 months ago

Co říká ISOBEL GEORGE o Headwater:

Excellent from first enquiry through to booking.

Excellent, prompt and friendly. I thought the very clear, itemised invoice was excellent. Transparent about the additional costs. Equally impressed with the initiative to include the rail tickets we...

Přečíst další

Sophie

Headwater

8 months ago

Thank you so much for your lovely feedback! We are delighted to hear that you found everything clear, helpful, and friendly. I will be sure to pass your kind words on to Luke, he will be delighted to know he made such a positive impression. Sophie Customer Relations Executive

Důvěryhodný zákazník

Ověřeno Feefo

9 months ago

Extremely good service from Stephanie. She listened to what we wanted, presented a clear and professional looking quotation and was very clear in explaining the next steps.

Sophie

Headwater

9 months ago

Thank you for your kind words! We are delighted Steph could provide such a clear and helpful experience. Sophie Customer Relations Executive

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Headwater

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?