Very helpful.
Only criticism is 'why have an indirect flight with a 3 hour layover in the middle of the night in Dubai when there is a non-stop direct flight to and from Bengaluru & Chennai available?
When ever I’ve had any questions, they have always been helpful.
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Miss B Taylor
Horsham,West Sussex
5 years ago
Datum nákupu: 10/10/2019
Co říká Miss B Taylor o Great Rail Journeys:
Always very pleasant, and never too much trouble. This is why I keep coming back to you. As a single person of latter years! you need to feel the company can be trusted, and you are being looked...
Customer service agents are second to none - nothing is too much trouble. We have busy lives with little downtime so the ability to book overnight accommodation and local train travel with just one...
Misunderstandings between Secret Escapes & GRJ left me chasing both companies for two days over supposedly unpaid final payment (which had been paid at time of booking) and subsequently being told...
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Edward - Customer Relations
Great Rail Journeys
5 years ago
Thank you for your comments, we really appreciate your feedback.
I understand that one of my colleagues has been in touch with youfrom our Customer Service Team and I hope we have managed to resolve matters to your satisfaction.
I hope you have a great holiday when it comes round.
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.
