I didn't take the tour, because I left the bus. They never called me by name, and the time to go iat my hotel said it left at 8:30. I was at the door of the hotel at 8:10 and since that time no bus...
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Datum nákupu: 05/10/2024
0
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FH
Ferdinand Hladik
Ověřeno Feefo
1 year ago
Andrei
Gray Line Iceland
1 year ago
Thanks Ferdinand. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Best regards,
Gray Line Team
Dear Katerina,
We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
We can’t wait to welcome you back!
Best regards, Gray Line Team
Compliments and thanks to Kristi and Magda. They handled this trip with courtesy, humor, knowledge, and respect for all the passengers. They really made my first visit to Iceland a pleasure, and I...
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Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you for your gracious words! We’re delighted to hear you enjoyed Kristi and Magda's service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!
Warm regards,
Gray Line Team
Datum nákupu: 04/10/2024
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Recenze produktu
Datum nákupu: 01/10/2024
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
I booked.paid for and was confirmed on a one way 2:30 am transport from the airport to the city. Waited an hour and finally called as there was no bus
Was told ‘sorry the last transport was a 1:15’...
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Andrei
Gray Line Iceland
1 year ago
Dear Gina,
Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you encountered with your transportation from the airport. We take these matters very seriously, and we apologize for the inconvenience and the lack of communication regarding your booking. We assure you that we are looking into this issue to prevent it from happening in the future since starting this month we have had changes in our transfer times to and from the Keflavik Airport.
We value your feedback and appreciate your understanding. We hope to have the opportunity to serve you better in the future.
Sincerely,
Gray Line Team
Easy booking online and good customer service support.
Andrei
Gray Line Iceland
1 year ago
Dear Mihaela,
Thank you for choosing Gray Line and for your rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Recenze produktu
Datum nákupu: 29/09/2024
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Recenze produktu
Datum nákupu: 28/09/2024
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Customer, thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!
Sincerely,
Gray Line Team
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.