Recenze společnosti FPS Group

Hi,

Thank you for your review. 

Great to hear that you are pleased with our service and our staff. Sorry about the hiccup with your first payment! We'll do our very best to ensure a continued smooth service for you going forwards.

Have a great day, FPS Group

Hi,

We are very grateful for your feedback! We will work hard to ensure that we continue to provide you with a highly attentive service.

Best Wishes, FPS Group

Hi Rachel,

Thanks very much for your nice comments! We appreciate you taking the time out of your busy day to provide us this great feedback.

Best Wishes, FPS Group

Hi Mobiola,

Thanks for taking the time to review us. All feedback is gratefully received. We are very pleased that you have such positive things to say about our staff and processes. 

Best Wishes, FPS Group

Hi,

We are very pleased that you rate our service as “Brilliantly simple” – thank you for providing us with your review! 

Have a great day, FPS Group

Hi Donald,

Thank you for taking the time to review us. All feedback is gratefully received. In this instance, I feel that some additional clarification on how we work would really help your understanding.

Payment calculations are based on the amount of money received in to the umbrella company. The relevant deductions are made and the payment is made to you on the same day under PAYE. You receive a tax allowance for each period you work (usually weekly). If multiple payments are made to you in the same tax period, you only receive one tax allowance. At the end of the year, if you have overpaid tax, this will be adjusted in the form of a rebate. This is in line with HMRC guidelines and not something that we have control over. 

Looking at your situation specifically, I can confirm that every time we have received funds from your agency, we have made the relevant deductions for tax/national insurance and processed the correct payment on the same day. If you feel that some additional funds weren’t received or were processed at the wrong time, I would be happy to get someone to look in to this for you. 

All the best, FPS Group

Hi Ashlynn,

Thank you for your review – we really appreciate it! We look forward to continuing to provide you with the best possible service. 

Have a great day, FPS Group

Hi Dylan,

Thanks very much for your very kind comments! 

We appreciate you taking the time out of your busy day to provide us this wonderful feedback. Please do let us know if there is anything you require assistance with.

Have a great day, FPS Group

Hi,

We are incredibly pleased that you have been with us since 2009! We appreciate that writing reviews can be time consuming, so thank you for your very detailed and positive comments. Our team will be over the moon with your feedback! 

We look forward to working with you long into the future! If there is anything you require assistance with please do not hesitate to get in touch. 

Have a great day, FPS Group

Hi Geraldine,

Thank you for taking your time to review us. We really appreciate your comments regarding our helpful staff! 

You will be pleased to learn that we are currently working very hard on a new FPS portal layout and interface that we think will improve your experience massively. Keep your eyes peeled for these updates which we hope should be with you a bit later this year. A member of our client support team will contact you regarding your issue with payslips as this sounds unusual.

If you do have any other queries or issues please let us know. 

Many thanks, FPS Group