Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

FPS Group Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/fps-group | Feefo

Zobrazení všech 1,069 recenzí

Důvěryhodný zákazník

7 years ago

Extremely unhelpful. Regretted ever going with them. Would not even recommend to my worst enemy.

James

FPS Group

7 years ago

Dear Mohammed,

Thanks for your Feefo review – we appreciate your firm and to the point feedback of our umbrella company service (even if it did hurt our feelings a little).

We are sorry to hear that you experienced an unsatisfactory level of service. We would be happy to discuss your issues further with you if you wish. Please let us know if you would like this.

Have a great day, FPS Group

1 zakoupený produkt

Prohlédnout recenzi

Lucinda

Southampton

7 years ago

Co říká Lucinda o FPS Group:

Helpful and friendly advice and got things sorted fast

1 zakoupený produkt

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Eric

Yorkshire

7 years ago

Co říká Eric o FPS Group:

I have been using FPS' umbrella company service for over three months now and on a day to day basis they have been perfectly satisfactory. However the true test of a company's customer service is what

...

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James

FPS Group

7 years ago

Dear Eric,

Thank you very much for your feedback – we really appreciate you taking the time to provide your detailed comments and explanations.

We agree with you that the true test of service is when things go wrong and therefore we are disappointed to learn that we didn’t meet your expectations this time round. From your description it does sound like some mistakes may have been made and that we have not explained things as clearly or effectively as required – we apologise for this!

Someone from our client support team will contact you as soon as possible in order to further explore and rectify the issues you have been experiencing. We hope this will be of assistance to you. Please do let us know if you have any further questions.

Best wishes, FPS Group

1 zakoupený produkt

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Robert

Bournemouth

7 years ago

Co říká Robert o FPS Group:

Very easy to set up and very friendly to talk to.

1 zakoupený produkt

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Gemma

Preston

7 years ago

Co říká Gemma o FPS Group:

Always been very helpful and no problems encountered

1 zakoupený produkt

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Důvěryhodný zákazník

7 years ago

Great company to deal with.

1 zakoupený produkt

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Paul

Warwickshire

7 years ago

Co říká Paul o FPS Group:

Friendly, professional, courteous all the attributes required.

1 zakoupený produkt

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Marc

London

7 years ago

Co říká Marc o FPS Group:

Good service

1 zakoupený produkt

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Chinyeaka

Portsmouth

7 years ago

Co říká Chinyeaka o FPS Group:

Efficient and quality service delivery

1 zakoupený produkt

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Neobdržel/a jste pozvánku k recenzi?

O FPS Group

With over 20 year's experience, FPS Group is the temporary work sectors most trusted and reliable employment solutions provider. We offer a range of fully compliant services, providing flexibility to meet your personal circumstances and requirements. We work with contractors across a very diverse spectrum of industries including health, construction, IT, education and many more. We are therefore perfectly positioned to assist with providing an employment solution suitably geared to your career.

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0800 634 4848

FPS Group Administration Centre, Ramsey,, Isle of Man, IM8 1GB, Isle of Man

Proč věřit recenzím Feefo?