Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

FPS Group Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/fps-group | Feefo

Zobrazení všech 1,069 recenzí

Důvěryhodný zákazník

9 years ago

Datum nákupu: 01/07/2016

The staff were polite and informative, and gave a good overview of other services available.

Customer Services

FPS Group

9 years ago

Hi,

Great to hear that you our happy with our service. We appreciate you taking the time to provide us with a review.

If you need any assistance with anything please do not hesitate to get in touch.

Have a great day, FPS Group

Prohlédnout si celou recenzi zákazníka

Trusted Customer

9 years ago

Datum nákupu: 08/07/2016

Co říká Trusted Customer o FPS Group:

Not happy at all. Avoid

The whole way they are working for me as an agency employer is totally mysterious. I do get a payslip but not from them. Do not recommend .

Customer Services

FPS Group

9 years ago

Hi Florin,

Thank you for taking time to review us. It sounds like there are some key fundamental features of how our service works which we need to help you with. We will have someone from our client support team contact you soon in order to explain how our service works and assist you with any specific areas you require clarity on.

Have a great day, FPS Group

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

9 years ago

Datum nákupu: 01/07/2016

Fab

Extremely helpful and well organised. Would recommend to anyone!

Customer Services

FPS Group

9 years ago

Hi,

We really appreciate your great feedback. Brilliant to hear that you have found us so helpful and well organised. Don’t forget we have a £100 refer a friend scheme, so if you do have any colleagues to recommend us to, you could do quite well out of it :-)

All the best, FPS Group

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

9 years ago

Datum nákupu: 07/07/2016

Taking my hard earned money by making me pay my employers national insurance! Then having the cheek to make out I'm being paid for holidays and bonuses when actually my £12ph equates to about £7.80...

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Customer Services

FPS Group

9 years ago

Hi,

Thank you for taking the time to review our service. We are very sorry to hear that you feel that you have not received value for money. Our 1% Flex umbrella fee is the cheapest in the market, so we like to feel we deliver great value. We will have someone from our client support team contact you shortly in order to further explore the issues and concerns which you may require assistance with.

All the best, FPS Group

Důvěryhodný zákazník

9 years ago

It's not the 1% admin fee I have issue with, it's the fact I am paying double the national insurance I should be by paying my employers contribution, something which my employer denies knowing anything about! I am sorry if my review was harsh the service you provide has been great apart from this, I don't want to lose a quarter of my wage every week!

Důvěryhodný zákazník

9 years ago

Customer Services

FPS Group

9 years ago

Hi,

No problem we understand. We will have someone from our client support team contact you soon in order to clarify this issue for you.

We are very pleased that overall you find our service of a good standard. The Feefo feedback system has the potential to update review scores further to assistance provided, so if you feel our help rectifies/clarifies the issue for you, please feel free to alter your score to reflect this.

We really do appreciate your feedback, so thanks again for letting us know your concerns.

All the best, FPS Group

Důvěryhodný zákazník

9 years ago

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

9 years ago

Datum nákupu: 01/07/2016

I am happy with FPS group service.

Customer Services

FPS Group

9 years ago

Hi,

We really appreciate your great feedback. Fantastic to hear that you are happy with our service! If there is anything you do require assistance with, please do let us know.

All the best, FPS Group

Prohlédnout si celou recenzi zákazníka

Trusted Customer

South Yorkshire

9 years ago

Datum nákupu: 08/07/2016

Co říká Trusted Customer o FPS Group:

Nice to work with

Always helpful.

Customer Services

FPS Group

9 years ago

Hi Ian,

We are very pleased that you find our service consistently helpful. Thanks for taking the time to review us. All feedback is gratefully received.

Best Wishes, FPS Group

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Trusted Customer

Kingston

9 years ago

Datum nákupu: 07/07/2016

Co říká Trusted Customer o FPS Group:

A pleasure to deal with

Very efficient when I phoned so helpful

Customer Services

FPS Group

9 years ago

Hi Catherine,

Thank you for leaving us your positive feedback – we really appreciate it!

Have a great day, FPS Group

Prohlédnout si celou recenzi zákazníka

Trusted Customer

Norfolk

9 years ago

Datum nákupu: 08/07/2016

Co říká Trusted Customer o FPS Group:

Professional delivery, excellent communication, personal service.

The service is efficient and professional and delivers what it claims to deliver Excellent communication systems and personal service that enables the customer to feel valued .The portal is easy to...

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Customer Services

FPS Group

9 years ago

Hi Sandra,

We really appreciate your great feedback.

Wonderful to read your comments regarding our communication, personal service provision and our portal system. Thank you for taking the time out of your day to review us. Feedback is incredibly important to us and enables us to ensure the best possible standards of service. If there is anything you do require assistance with, please do let us know.

All the best, FPS Group

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Trusted Customer

London

9 years ago

Datum nákupu: 08/07/2016

Co říká Trusted Customer o FPS Group:

Paid promptly and answered all my questions

I have only been in my current booking for a few weeks, but so far the service has been courteous and I got my pay on time.

Customer Services

FPS Group

9 years ago

Hi Judith,

We really appreciate your glowing feedback. Brilliant to hear that you have found our service courteous and punctual. We look forward to continuing to provide you with an excellent service!

All the best, FPS Group

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Trusted Customer

West Bromwich

9 years ago

Datum nákupu: 08/07/2016

Co říká Trusted Customer o FPS Group:

I found FPS fabulous

Customer Services

FPS Group

9 years ago

Hi Tarvinder,

Thanks for taking the time to review us. We are very pleased that you think we are fabulous! We think you're fabulous too!

If you need any assistance with anything please do not hesitate to get in touch.

Best Wishes, FPS Group

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O FPS Group

With over 20 year's experience, FPS Group is the temporary work sectors most trusted and reliable employment solutions provider. We offer a range of fully compliant services, providing flexibility to meet your personal circumstances and requirements. We work with contractors across a very diverse spectrum of industries including health, construction, IT, education and many more. We are therefore perfectly positioned to assist with providing an employment solution suitably geared to your career.

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0800 634 4848

FPS Group Administration Centre, Ramsey,, Isle of Man, IM8 1GB, Isle of Man

Proč věřit recenzím Feefo?