I have sent you an e-mail today explaining the situation regarding your free subscription gift. It appears that the advertised gift had run out of stock due to the popularity of the offer. Attempts have since been made but have been unsuccessful so as we are obliged to offer an alternative gift we have allocated you the FOR"Tea"N Times mug on 8th May 2014 and this will arrive to you shortly. I do apologise regarding the delay with this although I would like to thank you for your valuable feedback which is greatly appreciated.
Duncan
Recenze produktu
0
Sdílet
Důvěryhodný zákazník
11 years ago
Datum nákupu: 31/01/2014
the service I have received is excellent, there has been no problems
That reminds me. Wasn't there some sort of introductory gift?
Fortean Times
Fortean Times
11 years ago
I have tried to call you this morning but was not able to get through so instead I have sent you an e-mail explaining the situation regarding your free subscription gift. It appears that the advertised gift had run out of stock due to the popularity of the offer. Attempts have since been made but have been unsuccessful so as we are obliged to offer an alternative gift we have allocated you the FOR"Tea"N Times mug on 8th May 2014 and this will arrive to you shortly. I do apologise regarding the delay with this although I would like to thank you for your valuable feedback which is greatly appreciated.
Duncan
They replied on the 2nd day to confirm my cancellation, but I wish I had not bought them at all, total waste of money!
Fortean Times
Fortean Times
11 years ago
I am sorry to hear that you have not enjoyed the content of the magazine and have not been able to get the best out of your subscription. Your comments regarding the content will be taken on board by our editorial team and I do thank you for taking the time to provide us with your valuable feedback as we do appreciate this.
Duncan
Recenze produktu
0
Sdílet
Důvěryhodný zákazník
11 years ago
Datum nákupu: 28/02/2014
+++
Recenze produktu
0
Sdílet
Důvěryhodný zákazník
11 years ago
Datum nákupu: 31/01/2014
Excellent service, no problems at all, would definitely use again.
It isn't too bad except my promised free gift never arrived. I do like the magazine though
Fortean Times
Fortean Times
11 years ago
I have sent you an e-mail this morning to explain the situation with your subscription gift. It appears you were due the UFO mug with your subscription offer. This gift was subject to availability and due to the popularity of the offer the stock we had ran out very fast. We had made attempts since to order further stock but were not successful and so have dispatched the FOR"Tea"N Times mug to you as an alternative and this will be with you shortly. Also it is great to hear that you are enjoying the magazine which I hope will continue.I do apologise for any disruption this may cause although I would like to thank you for taking the team to provide us with your valuable feedback.
Duncan
You’ll need a sense of adventure, curiosity, natural scepticism and a good sense of humour. Every month, Fortean Times takes you on an incredible ride where you’ll enjoy learning about the most fantastic phenomena on earth.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
You’ll need a sense of adventure, curiosity, natural scepticism and a good sense of humour. Every month, Fortean Times takes you on an incredible ride where you’ll enjoy learning about the most fantastic phenomena on earth.