Flight was clean. But outgoing flight was delayed in terminal and then further on run way.
Upon departure there were no sandwiches remaining during the inflight service, as these had been used in...
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Fly Direct
FlyDirect
10 years ago
Thank you for your feedback. Apologies for the delay on your flight, this was due to the Air Traffic Control strike in France which is why you were also waiting on the runway to be able to get away as soon as travel was approved.
In relation to the sandwiches we always insist that the airline carry enough for all flights and we will follow this up with them as this shouldn't happen.
I hope overall you enjoyed your time in Tenerife.
Kind regards,
Lydia Smith
General Manager - Channel Islands Outbound
C.I.Travel Group
The flight times could be better. Coming in we only had part of an evening and going back our last night is cut short as you need to be picked up at 6.45 the times would be excellent the other way...
The only problem with the service are the regular delays.
On Sunday 20th March 2016, as an example, we arrived at 06.50 for a check in at 07.20 (2 hours before departure) and there was already...
We had a delay both going to Tenerife and returning, no information
was given, it would be a help if we could be kept informed of reasons
for delays. Adults only flights would be of...
Booking and on board service was good, however we were delayed in both directions and the information about the duration of the delays was either non existent or inaccurate which was very frustrating
Fly Direct
FlyDirect
10 years ago
I hope you enjoyed your holiday overall in Tenerife. I'm sorry that you weren't given explanations in relation to the delays on the departure. On your outbound flight this was due to the late arrival of the inbound aircraft and on your return flight this was due to the strikes in France by Air Traffic Control. I'm sorry for these delays.
Kind regards,
Lydia Smith
Manager - Channel Islands Outbound
The flight was very good. Prices were reasonable for a charter flight with good offers on board. Drinks a bit slow ... It took almost 1.30 hours for the drinks trolley to reach the back of the...
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.