A fantastic city break, great flights and hotel Second fly direct holiday this year and will definitely use again
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We're delighted that you enjoyed our popular Barcelona city break, and hope to see you on more of our direct holidays in the future.
The booking process was fine but the Volotea was a worry
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your comments. We're pleased you enjoyed your holiday generally, but are not sure what worried you about Volotea. Please feel free to contact us directly through enquiries@jerseytravel.com if you'd like to discuss further.
Excellent opportunity for a direct short haul holiday, avoiding the hassle of Gatwick. Simple booking service
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We're pleased to hear that you enjoyed the direct service. We continue to work closely with the airline to improve refreshment service and check-in times which are occasionally slower than we consider ideal.
a very good service from start to finish,
I really liked the fly direct avoiding the problem of Gatwick and probably spend the night there
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We're delighted that you enjoyed your direct holiday, and hope to see you on our flights again soon.
Recenze produktu
Datum nákupu: 14/09/2016
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
Very good service on the whole. Just had to chase for receipt after final payment.
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We look forward to seeing you on another Flydirect holiday soon.
Recenze produktu
Datum nákupu: 21/09/2016
0
Sdílet
WN
WBL Nicol
Ověřeno Feefo
Jersey
9 years ago
Co říká WBL Nicol o FlyDirect:
Unfortunately we were not offered any refreshments on the outbound journey, we were in row 18. The trolley only reached row 15/16. Lovely quick journey. Would recommend.
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your comments. We are working with the airline to find a solution to the refreshments situation, unfortunately sometimes with a tail wind the flight is just too short to be able to serve everyone! We look forward to seeing you on another Flydirect Holiday soon.
Recenze produktu
Datum nákupu: 21/09/2016
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
The service was very good
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We look forward to seeing you on another Flydirect Holiday in the future.
Recenze produktu
Datum nákupu: 21/09/2016
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
Sales staff efficient & helpful.
On-island rep (Frieda) also efficient & helpful; resolved a problem we had with one tour.
Flight crew excellent too
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your kinds comments, which we will pass on to Sonia and Frida. We're delighted that you had a good holiday in Majorca and hope to have you travelling with us again soon.
Check in at Jersey was dreadful - we arrived nearly 2 1/2 hours before the flight so that, as per last year, we would be able to have a good choice of seats. We were told by a young man employed by...
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Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We're very sorry to hear that you were dissatisfied with the check in and seating procedure. Seats are manually allocated in advance by airport staff, in order that those booked on the same reference number can be seated together where possible. When a flight is less busy it may be possible for this to be changed on check-in, however on the date you travelled the flight was almost full. We apologise that you were given the wrong information by Swissport staff and will make sure they are refreshed on the aircraft layout. As we are a small company operating a single charter aircraft, we are afraid it's not currently possible to offer seat selection in advance of travel, for which we apologise. Should you decide to travel with us again, please advise us at the time of booking and we can place a request on the flight manifest. Unfortunately we cannot ever 100% guarantee that all requests can be granted.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.