Very impressed with the service, it made our holiday - being able to just take one flight and we were instantly on holiday!
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your lovely feedback. We look forward to welcoming you on to another of our direct flights in the future!
Recenze produktu
Datum nákupu: 14/09/2016
0
Sdílet
KC
Kim Calcott
Ověřeno Feefo
London
9 years ago
Co říká Kim Calcott o FlyDirect:
Very basic.
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We have received your email and are sorry to hear that you were disappointed with your accommodation. We will forward to Club Marthas for their comment, before replying directly to you by email within the next 7 working days.
After making a phone booking for our seats we were not sent any confirmation of the booking until at a later date we requested one.
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We're sorry that you were disappointed with your accommodation. We have received your email and will investigate and revert to you directly within the next 7 working days.
Staff helped when online booking gave incorrect results. Provided enough info for travel by email and by post. Rep in resort was not seen once we were told which coach to get on and the fax that we...
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Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your comments. We're pleased to hear that you had an enjoyable break, despite some issues with entertainment at the hotel. We will pass on your comments, and we ask that should you wish to travel with us again you contact our office directly, or pop in, and our reservations staff will be able to advise you about accommodation options that may offer a quieter atmosphere.
I was extremely impressed with all aspects of their service
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your lovely comment. We look forward to seeing you again on a Flydirect flight soon!
Recenze produktu
Datum nákupu: 07/09/2016
0
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Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
Very good, prompt service with excellent cabin crew.
This may be down to Palma airport rather than fly direct but things were very tight at Palma airport - check in still had a long queue at...
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Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We are currently in discussions with Palma Airport about how we can speed up the check in process. We're pleased to hear that our activity pack was appreciated, and look forward to welcoming you all on to another Flydirect flight soon!
Overall we were very happy. The only minute thing was that I think they should serve food drinks from front & back as they are early flights with hungry young children.
Flight info could also be...
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Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We have noted your comments regarding flight information and food service. We look forward to seeing you on another Flydirect flight soon!
Datum nákupu: 07/09/2016
0
Sdílet
GS
Geraldine steel
Ověřeno Feefo
Jersey
9 years ago
Co říká Geraldine steel o FlyDirect:
A very pleasant trip both flights on time spacious seats good service could have cleared cups etc a bit more quickly but would definately travel with them again.
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your lovely comments, we look forward seeing you on another Flydirect flight soon!
Fly direct were excellent, service all good. Only comments are:
Documents sent a week before flight said 2 passengers but in fact 3 including infant, had to check all ok and causes concern for...
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Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We're delighted to hear that you had a good flight with us. With regards luggage for infants, we guarantee a 10kg bag and a pushchair or pram. If there is available space on the flight, it's often possible to take a car seat too.
With regards check in at Palma we are sorry it took a while to check everyone in with a trainee operative. We will speaking to the airport about resolving this for future departures.
All great, except check in at Majorca where a trainee was checking in guests and our line took 1 hour 20 minutes
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We apologise for the slow check in at Palma. We are speaking to the airport about resolving this for future departures. We look forward to seeing you on board again soon.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
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Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.