Basically excellent but Palma check in and Volotea trolley services stopped it being rated 5 star
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your comments. We're sorry to hear you had problems with the refreshment service and check-in. We continue to work closely with Volotea to resolve these issues.
Nice hotel, v. Expensive bar (5 euro for a small bottle of coke). Was meant to have a heated roof pool, but it wasn't heated. Complained and I was allowed to take my 3 year old daughter into the spar...
Přečíst další
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We're pleased that you enjoyed the Hotel 1898 and that they were able to solve a problem for you. We will review our brochure details for 2017 to make sure they are correct regarding the rooftop pool.
Effortless way to travel. Easy to fly, picked up by transfers and straight to the hotel. Would choose it again
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We're pleased to hear that you enjoyed your stay at Club Marthas, and hope to be of assistance to you again in the future.
Great that you offer 3 day trips, perfect length of time and good flight times. Rep was good and hotel great, we stayed at the same one last year.
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We're thrilled that you enjoyed Barcelona again; it's definitely a destination that warrants more than one visit! We hope to see you on board again soon.
Agency failed to clearly notify us of flight change causing us to miss our inbound flight and will not take responsibility for this.
Rebecca Evans
FlyDirect
9 years ago
Thank you for your comment following our on-going correspondence. We’re sorry you missed your return flight. As discussed all information with correct timings including the flight schedule change, several updated invoices and the flight tickets were all sent to you prior to your departure as they were to all other clients travelling.
The flight to Majorca and back was excellent. Mon Port Spa hotel was good and spotlessly clean, we were disappointed with our view and our room was on the ground floor when we had requested the...
Přečíst další
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We're pleased to hear that you enjoyed your stay at Hotel Mon Port and our direct flights. We're sorry to hear they couldn't meet your room request on this occasion; whilst we always pass on requests, unfortunately they can't always be accommodated.
Everything went as planned and we felt it was very good value for money.
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We're delighted to hear you enjoyed your holiday in Majorca and our direct service. We hope to be of assistance to you again for future holidays.
Flight,hotel staff city all brilliant. Courier should have stayed with us on return to airport as coach driver got lost after passing the train station for the third time we thought we were going by...
Přečíst další
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We're delighted to hear that you enjoyed your break in Barcelona and the Hotel Indigo. We will highlight this confusion with the transfer company for 2017.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.