Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

FlyDirect Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 3,102 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

9 years ago

Brilliant direct flights!

Brilliant direct flight! Everything went smoothly from booking to flight to coach transfers & hotel. The only thing we were disappointed with is that we were queuing for an hour before the checking...

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Rebecca Evans

FlyDirect

9 years ago

Many Thanks for the lovely feedback! We're delighted that you enjoyed Barcelona and hope to see you again next year!

Recenze produktu

Datum nákupu: 01/10/2016

Důvěryhodný zákazník

Ověřeno Feefo

9 years ago

Flights to Malaga could be improved

Hotel excellent as always, only criticism is slow service at Beach Club. Flights delayed both ways, severe shortage of refreshments on board. Could a jet be used as with other destinations rather...

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Rebecca Evans

FlyDirect

9 years ago

Many Thanks for your feedback. We're thrilled that you largely enjoyed your holiday on the Costa Del Sol.

Důvěryhodný zákazník

9 years ago

Have marked my feedback as resolved as no need for further discussion, although comments still valid.

Recenze produktu

Datum nákupu: 08/10/2016

Důvěryhodný zákazník

Ověřeno Feefo

9 years ago

Not as good a service as direct flights from Jersey by Volotea.

Late departure from Malaga due to poor baggage placement on aircraft. No sandwiches available on flight.

Rebecca Evans

FlyDirect

9 years ago

Many Thanks for your feedback. We're sorry that you didn't find the Flybe service as satisfactory as the Volotea service and will work on improving this.

Datum nákupu: 08/10/2016

Mr L Adams

Ověřeno Feefo

Jersey

9 years ago

Co říká Mr L Adams o FlyDirect:

Having direct flights is incredibly valuable, especially when you have a ba...

Having direct flights is incredibly valuable, especially when you have a baby. I would have liked to have the option to stay for 2 weeks, however that isn't currently offered. The email you sent...

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Rebecca Evans

FlyDirect

9 years ago

Many Thanks for your feedback. We are looking into fixing the pre-departure email with regards the infant on your booking. Unfortunately the departure gate is subject to change up until the day of travel, so we cannot note it on the email.

Mr L Adams

9 years ago

Thanks - what about the option of having a 2 week holiday?

Rebecca Evans

FlyDirect

9 years ago

At the moment we have very high demand for Malaga on a relatively small aircraft, so have to restrict to 7 nights to maximise the people that are able to go. If we are able to operate with a larger aircraft in future, this may change.

Recenze produktu

Datum nákupu: 08/10/2016

Důvěryhodný zákazník

Ověřeno Feefo

9 years ago

Good service by Fly Direct

Would have been 5 stars if a jet aircraft used.

Rebecca Evans

FlyDirect

9 years ago

Many Thanks for your feedback. We're delighted that you enjoyed the direct service and look forward to seeing you on board again soon.

Recenze produktu

Datum nákupu: 01/03/2016

Důvěryhodný zákazník

Ověřeno Feefo

9 years ago

Eye opener to Barcelona

The organization and hotel facilities were both, well positioned for access to the tourist bus routes, efficient and clean. Much to see and do, and when returning to this location it will be for a...

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Rebecca Evans

FlyDirect

9 years ago

Many Thanks for your feedback. We're thrilled that you enjoyed Barcelona, and we agree that it's a city deserving of several visits! We hope to see you on another direct service soon.

Recenze produktu

Datum nákupu: 01/10/2016

Důvěryhodný zákazník

Ověřeno Feefo

9 years ago

Brilliant

Great from start to finish Very well organised and a perfect hotel. We need more trips like this. Ibiza would be popular .

Rebecca Evans

FlyDirect

9 years ago

Many Thanks for your feedback. We're delighted that you enjoyed Barcelona and the Indigo Hotel, and hope to see you on another direct trip soon.

Datum nákupu: 01/10/2016

Mrs S Elliott

Ověřeno Feefo

St clement jrtsey

9 years ago

Co říká Mrs S Elliott o FlyDirect:

Holiday in the sun quicker than getting into Londaon.

Good service On time Easy check in there and back Smooth journey Quick luggage claim

Rebecca Evans

FlyDirect

9 years ago

Many Thanks for your feedback. We're delighted that you enjoyed our direct service, and hope to you see you on board again soon.

Datum nákupu: 28/09/2016

Důvěryhodný zákazník

Ověřeno Feefo

9 years ago

When's the next one.

Super being able to fly out of local airport, reaching destination in 1 & 1/2 hours, fresh and ready to go. Ground- handling was well organised and hotel was well- located, staff polite and rooms...

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Rebecca Evans

FlyDirect

9 years ago

Many Thanks for your feedback, we're very pleased to hear that you enjoyed our direct break to beautiful Barcelona and hope to see you on another direct holiday soon.

Recenze produktu

Datum nákupu: 01/10/2016

Miss B Martin

Ověřeno Feefo

Jersey

9 years ago

Co říká Miss B Martin o FlyDirect:

Beautiful Barcelona

Great Trip to a fabulous City- Hotel H10 Casanova was brilliant- Direct Flights are the way to go- more destinations please! The only thing that let us down was the super early pick up to Barcelona...

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Rebecca Evans

FlyDirect

9 years ago

Many Thanks for your feedback. We're delighted that you enjoyed Barcelona and the H10 Casanova Hotel. Whilst we appreciate that the transfer collection is quite early, this is dictated by the transfer company as they can encounter a lot of traffic coming out of the city at times, and need to guarantee that they will get everyone there in time for their flights.

Recenze produktu

Datum nákupu: 01/10/2016

Neobdržel/a jste pozvánku k recenzi?

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti FlyDirect

Beatriz PalaceVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuExcellent hotel with beautiful sea views. Very slow service at Beach Club, seems to be shortage of serving staff who are moved around the hotel to cover as required

COSTA DEL SOLVíce recenzí pro tento výrobek (322)Prohlédnout si stránku výrobku

MALAGAVíce recenzí pro tento výrobek (17)Prohlédnout si stránku výrobku

EVENIA ROSELLOVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuClean and well run, informative and helpful staff, breakfast facilities were good and made a good start to the day.

EVENIA ROSELLOVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuSituated within walking distance of the centre. Comfortable,clean rooms. Quiet rooms for city-centre.Good food. Pleasant helpful staff

H10 CASANOVAVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?