Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

FlyDirect Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 3,192 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Fantastic - no hassle - On the beach in a few hours from Jersey..

Direct flight wihtout the hassle of the UK - flight on time going and a slight delay coming back. Have used twice already and already booked for Majorca in Sept - will use again next year in spring...

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Recenze produktu

Datum nákupu: 19/05/2018

Mr S Reddington

Ověřeno Feefo

8 years ago

Co říká Mr S Reddington o FlyDirect:

Very good but....

Very good. Easy to book online although no email to chase final payment resulting in me have to call for information

Recenze produktu

Datum nákupu: 12/05/2018

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Good overall but no explanation for 25minute delay

Great flights, good food and drink. However 50 minute leaving delay on return and 25 minute late landing was apologised for but no explanation was given. Very irritating never to get a proper...

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Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. We are sorry that you were delayed on your return trip. With aircraft making several trips over the course of day unfortunately delays can be accrued due to slot times, baggage and passenger loading and unloading and air traffic control backlogs. These issues are unfortunately unavoidable in air travel. We are pleased to note that some time was made up during the journey home.

Důvěryhodný zákazník

8 years ago

These issues are unavoidable but the delays can largely be mitigated by allowing sufficient time for turn around. What are FlyBe's figures for delays in relation to other similar airlines?

Lydia Smith

FlyDirect

8 years ago

As you may know, we charter our flights with FlyBe so don't have the airline's current statistics immediately to hand, should you wish to pick this up with our Development Manager, please email lydia.smith@citravelgroup.com. We're sorry that you were disappointed with the delay and the communication around it.

Recenze produktu

Datum nákupu: 12/05/2018

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Long transfers !

Great products : ie hotel and flight. Joining up of products less good, if transfers are advertised as 1 hour they should not in reality last 3 hours and 2 hours respectively, due to avoidable...

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Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. We apologise for the longer than expected transfer duration, and are working with our colleagues in Costa del Sol to avoid this for future trips.

Recenze produktu

Datum nákupu: 12/05/2018

Mr I Griffiths

Ověřeno Feefo

8 years ago

Co říká Mr I Griffiths o FlyDirect:

Quick easy and a great flight

Great service

Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. Please keep an eye on www.flydirect.je and our sister company www.bontour.co.uk for more direct destinations.

Recenze produktu

Datum nákupu: 12/05/2018

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Excellent. Phoned the office to request a double bed and outside room with our booking ( request options seemingly not available via website ) and was dealt with promptly and efficiently ! Had it...

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Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. We are pleased that you enjoyed your short break to Madrid. This is the first time we have operated to the city with FlyDirect, and all feedback regarding the airport handling will be taken on board and used for future operations.

Recenze produktu

Datum nákupu: 05/05/2018

Mr I Mcleod

Ověřeno Feefo

8 years ago

Co říká Mr I Mcleod o FlyDirect:

I prefr Barcelona as a destination; but the Mercado St. Miguel in Madrid wa

Flybe flights were fine; in contrast to previous experiences with this airline.

Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. We are pleased to hear that you enjoyed your direct flights to Madrid and the stay in general. We have two short breaks to Barcelona in September and October 2018. Please see www.flydirect.je for further details.

Recenze produktu

Datum nákupu: 05/05/2018

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Tried to book online but system would not allow I sent an email but did not get a response for a few days. In the meantime I had booked by phone.

Recenze produktu

Datum nákupu: 05/05/2018

Mrs A Pollard

Ověřeno Feefo

8 years ago

Co říká Mrs A Pollard o FlyDirect:

The Hotel was better than we thought it would be. Shame we had to walk with cases for 15 minutes to meet coaches because of demonstrations and then having to stand and queue for an hour to get...

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Datum nákupu: 05/05/2018

Mr B Murray

Ověřeno Feefo

8 years ago

Co říká Mr B Murray o FlyDirect:

Madrid trip

Departure and transfer to hotel were fine. The hotel however was a disaster. We asked you to book a double room with bath. Instead we had a twin room that had an internal view and only a shower. ...

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Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback, which you have already discussed with our Manager when visiting our office.

Datum nákupu: 05/05/2018

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti FlyDirect

COSTA DEL SOLVíce recenzí pro tento výrobek (322)Prohlédnout si stránku výrobkuGreat experience - door to door or door to beach in a few hours...

COSTA DEL SOLVíce recenzí pro tento výrobek (322)Prohlédnout si stránku výrobkuGreat flight - let's have more direct destinations!

H10 ESTEPONA PALACEVíce recenzí pro tento výrobek (15)Prohlédnout si stránku výrobkuFlying and staying were great - the long transfers detracted from them

COSTA DEL SOLVíce recenzí pro tento výrobek (322)Prohlédnout si stránku výrobkuDirect is the way Need more of this from jersey

HOTEL REGENTEVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuHotel was great for a busy, short break. Very well situated - within confortable walking distance of (our) Too Ten places to see and things to do. And all shoos.But wouldn't have been comfortable...Přečíst další

HOTEL REGENTEVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuThe big plus was being central. The breakfast staff were stressed and as a result; not as responsive as we would expect. Otherwise clean and comfy.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?