Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

FlyDirect Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 3,192 recenzí

W Leith

Ověřeno Feefo

St |Helier

8 years ago

Co říká W Leith o FlyDirect:

The aircraft was two hours late in leaving Jersey and 2.5 hours late in leaving Palma. The 15 kilo luggage allowance is simply not sufficient - especially if you want to bring something back, We will...

Přečíst další

Lydia Smith

FlyDirect

8 years ago

Thank you for your feedback, we have followed up with you directly and as discussed, please get in touch if we can help any further.

Datum nákupu: 10/06/2018

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Flying direct to destination is great but don't expect excellent service

Flights delayed by approx 3 hrs both ways - return leg blamed on French Air Traffic Control - Service poor on outward leg served 10 minutes prior to landing.

Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. We are sorry about the delays affecting your flights, which were recorded by the airline as a little over 2 hours on each occasion. On the 3rd June Palma airport was adversely affected by severe thunder storms earlier in the day, and on 10th June ATC strikes in Marseille caused disruption across European air space. We appreciate that these delays are frustrating but as you can understand are unavoidable. We hope that this inconvenience did not detract from an otherwise enjoyable holiday and hope to see you on another FlyDirect service soon.

Datum nákupu: 10/06/2018

S ****

Ověřeno Feefo

8 years ago

Co říká S **** o FlyDirect:

we were delayed on the way out and on our way back too - no information regarding delays or how long we were going to be delayed for.

Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. We apologise for the delays to your flights. On 3rd June Palma Airport was adversely affected by severe thunder storms early in the day which had a knock-on effect to flights. On your return 10th June ATC strikes in Marseille affected flights across European air space. Whilst we appreciate that these delays are frustrating, they are unfortunately unavoidable. We apologise that you weren't kept updated with this information at the time and hope that this inconvenience didn't detract from an otherwise enjoyable holiday and we hope to see you on another FlyDirect service soon.

Recenze produktu

Datum nákupu: 10/06/2018

Mrs T Oeillet

Ověřeno Feefo

8 years ago

Co říká Mrs T Oeillet o FlyDirect:

Majorca 2018

Yes would use again had no problems

Recenze produktu

Datum nákupu: 03/06/2018

Miss G Berresford

Ověřeno Feefo

8 years ago

Co říká Miss G Berresford o FlyDirect:

Fantastic Service

it was great. Fantastic service to Flydirect

Recenze produktu

Datum nákupu: 27/05/2018

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

holiday flights went well.

the flight went well going,slight hold up coming back.Hold up was due to the oxygen cylinders needing to be replaced.

Recenze produktu

Datum nákupu: 30/03/2018

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Booking was easy online

Recenze produktu

Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. We're sorry that you were disappointed in not being able to pre-book seats. Unfortunately as a small charter operation we do not have the systems available to administrate the pre-booking of seats. We are always happy to place a request on our flight manifest which is available to airline and airport staff, however requests can unfortunately not be guaranteed.

Důvěryhodný zákazník

8 years ago

Thanks very much for your response and I do totally understand the administration nightmare but I don't understand how and why some seats are already allocated to some people prior to check-in. opening. As mentioned I was at the airport to check in very early yet the nearest to the front I could get was row14, whereas people who checked in after me were on row 1 - one person each side who were obviously travelling separately. Just wondered how the seating is sorted out?

Rebecca Evans

FlyDirect

8 years ago

Requests made in advance of travel are pre-allocated where possible, however these are subject to being changed on occasion, in order to seat children with their parents, or those with mobility difficulty closer to the door, for example. Other seat allocations are on a first come, first served basis and on flights that are not fully booked may also be dependent on load distribution.

Důvěryhodný zákazník

8 years ago

Great , thanks so much for the explanation. I will be sure to make a request at the time of booking in the future. I just assumed seats were allocated at check in rather than at time of booking. Now I know. Thanks again for your time and help

Datum nákupu: 19/05/2018

Mr P Hamel

Ověřeno Feefo

8 years ago

Co říká Mr P Hamel o FlyDirect:

Excellent Service

The whole booking experience was excellent, very straightforward, yes, Exwe would recommend them as well as buy from them in the future.

Recenze produktu

Datum nákupu: 19/05/2018

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Everything went a well a slight delay on return route but nothing worth complaining about. The drink and snack service is really quite slow a very long wait when your towards the rear!!

Datum nákupu: 19/05/2018

Mr M De bourcier

Ověřeno Feefo

8 years ago

Co říká Mr M De bourcier o FlyDirect:

Good time of year for destination.

Datum nákupu: 19/05/2018

Neobdržel/a jste pozvánku k recenzi?

Zobrazit všechna média (169)

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti FlyDirect

MAJORCAVíce recenzí pro tento výrobek (935)Prohlédnout si stránku výrobkuGreat place - would definitely recommend it to a friend

Zafiro Rey Don JaimeVíce recenzí pro tento výrobek (20)Prohlédnout si stránku výrobkuThe hotel was amazing will go back there

MAJORCAVíce recenzí pro tento výrobek (935)Prohlédnout si stránku výrobkubeautiful . great service

TENERIFEVíce recenzí pro tento výrobek (391)Prohlédnout si stránku výrobkuvery good flight,nice start to the holiday

COSTA DEL SOLVíce recenzí pro tento výrobek (322)Prohlédnout si stránku výrobkuI understand you can't check in online when it's a charter flight but I don't understand how seats are allocated. I got to the airport early to try to get a seat near the front as I don't like...Přečíst další

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?