Recenze společnosti FlyDirect

FlyDirect have forwarded correspondence to all passengers affected b the delay on the outward journey which was due to a technical problem with the aircraft. With regard to missing your return flight FlyDirect had no other passengers that missed the flight therefore we would assume that the correct details were shown on the boarding cards and the Airport Information Boards. Many Airports no longer announce a call for the flight. Prior to your luggage being offloaded there would normally be a call put out for you. Yours sincerely Celine Bentley Customer Services Manager

Fly Direct are disappointed to note your comments, the Hotel has been featured in our Brochure for several years with little or no adverse feedback. As a result of your feedback we will monitor our feedback questionnaires closely and review the property for our 2015 programme. With regard to the cost of Sunbeds and Umbrellas on the beach,it is common practice to charge for these facilities unfortunately we have no control over the cost of these. Thank you for taking the time to respond, we take all comments positive and negative seriously and use them for forward planning with our brochure Yours sincerely Celine Bentley Customer Services Manager