On time very comfortably spaces on in seating aircraft
Crew very helpful smiley
Efficient service .. Clean plane
All in all excellent service
Long may it continue
13 hour delay outward bound and missed the flight inward bound because there were no announcements on the board to say go to gate, boarding or last call. We had to buy new flights home with easy jet.
Fly Direct
FlyDirect
10 years ago
FlyDirect have forwarded correspondence to all passengers affected b the delay on the outward journey which was due to a technical problem with the aircraft. With regard to missing your return flight FlyDirect had no other passengers that missed the flight therefore we would assume that the correct details were shown on the boarding cards and the Airport Information Boards. Many Airports no longer announce a call for the flight. Prior to your luggage being offloaded there would normally be a call put out for you.
Yours sincerely
Celine Bentley
Customer Services Manager
One suggestion: In the "Arrival at Palma Airport" paperwork There was no mention that the "Hotel Beds" desk was in fact the "TUI" desk between isles 6 and 7. There is no desk headed up "Hotel Beds &...
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Důvěryhodný zákazník
11 years ago
Datum nákupu: 10/06/2014
No problems a bit confusing at arrivals at Mallorca airport but soon sorted
Good relaxing flight, easy to get straight to your destination. Simple free in-flight snack and drink would be appreciated given the cost of the flights.
I have often used Fly direct, it's great as no wasted time at Gatwick Airport, just wish you did more locations and not just childrens school holiday half terms etc..
11½ hrs delay on departure was not good. Service was fine and airline staff good.
Fly Direct
FlyDirect
11 years ago
Fly Direct are disappointed to note your comments, the Hotel has been featured in our Brochure for several years with little or no adverse feedback. As a result of your feedback we will monitor our feedback questionnaires closely and review the property for our 2015 programme. With regard to the cost of Sunbeds and Umbrellas on the beach,it is common practice to charge for these facilities unfortunately we have no control over the cost of these.
Thank you for taking the time to respond, we take all comments positive and negative seriously and use them for forward planning with our brochure
Yours sincerely
Celine Bentley
Customer Services Manager
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
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Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.