Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

FlyDirect Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 3,078 recenzí

Mr M Rubery

Ověřeno Feefo

IMN

4 months ago

Co říká Mr M Rubery o FlyDirect:

Great lovely staff

Gina

FlyDirect

3 months ago

Thank you for your review, sounds like you had a wonderful time in Tenerife and we hope to welcome you on your next adventure soon

Recenze produktu

Datum nákupu: 14/02/2026

Mr M Raine

Ověřeno Feefo

IMN

4 months ago

Co říká Mr M Raine o FlyDirect:

More time at destination please

Reasonably good. Overall experience was worth it for the convenience of no connecting flights. I would prefer the route reversed to have the outbound trip leave earlier and home journey later to...

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Gina

FlyDirect

3 months ago

Thank you for your review. We’re pleased to hear you found the overall experience worthwhile and appreciated the convenience of the direct flight. As our aircraft is based in Tenerife, the northbound flight operates first each day, with the return service in the afternoon. We understand your comments about maximising time at your destination and will share this feedback as part of our ongoing reviews. We are sorry to hear about the lack of communication at Tenerife South Airport, we will raise this with our partners, so that going forward we can ensure clients get the required information. We hope that you choose to FlyDirect on another occasion.

Recenze produktu

Datum nákupu: 14/02/2026

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

Excellent customer service throughout the booking during the flight.

Gina

FlyDirect

3 months ago

Thank you for your 5 star feedback, we are happy to hear that our customer service throughout the booking experience was excellent and we hope to see you on another FlyDirect trip in the future.

Recenze produktu

Datum nákupu: 14/02/2026

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

Delays, both ways.

Delayed both ways, due to incoming aircraft. Not enough information as to how long it would be and why.

Recenze produktu

Gina

FlyDirect

4 months ago

Thank you for sending us your review and feedback for your flights to and from Tenerife from the Isle of Man, I can only apologise that information was not relayed to our clients with regards for any delays you experienced. I will speak with our partners at Smartwings and also investigate with the ground team as to why the check-in desk was opened late for our passengers. We do hope you still had a fantastic time away and we hope you choose to FlyDirect on another occasion.

Datum nákupu: 14/02/2026

Mrs J Challenger

Ověřeno Feefo

IMN

4 months ago

Co říká Mrs J Challenger o FlyDirect:

Excellent direct service

Great service fly direct provide with direct flights/holidays from the Isle of Man. Long may it continue. Thank you.

Gina

FlyDirect

4 months ago

Thank you for your 5 star feedback, it is lovely to hear that our clients based in the Isle of Man are happy with our FlyDirect flights and holidays and we cannot wait to welcome you on your next adventure

Recenze produktu

Datum nákupu: 14/02/2026

Mrs J Ramsey

Ověřeno Feefo

IMN

4 months ago

Co říká Mrs J Ramsey o FlyDirect:

Amazing

FlyDirect is a great service for IOM . Always pleased with flights and staff on aircraft.

Gina

FlyDirect

4 months ago

Thank you for your lovely review, it's great to get feedback from our Isle of Man clients enjoying the FlyDirect flights to Tenerife and we hope to see you on another trip soon

Recenze produktu

Datum nákupu: 07/02/2026

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

Smooth, no hassle, travel!

All went well. Flight arrived on time, private transfer was ready and check in at the hotel was smooth. Return journey was just as smooth with no issues at Tenerife South Airport and landed back in...

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Gina

FlyDirect

4 months ago

What a fantastic review, it sounds like you had a brilliant FlyDirect experience and we cannot wait to welcome you on your next adventure 😎

Recenze produktu

Datum nákupu: 07/02/2026

Mr J Richards

Ověřeno Feefo

IMN

4 months ago

Co říká Mr J Richards o FlyDirect:

The flights and transfers were all excellent

Gina

FlyDirect

4 months ago

Thank you for your 5 star feedback, it sounds like you had a fantastic trip to Tenerife, I am sorry to hear that your wife had a fall whilst away, we wish her a speedy recovery and we hope to see you on a future FlyDirect holiday soon.

Recenze produktu

Datum nákupu: 07/02/2026

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

Perfect

We booked on telephone to get extra legroom seats. Very professional service

Gina

FlyDirect

4 months ago

What kind words, I am glad our customer service team gave professional service and we hope to see you on another FlyDirect trip soon

Recenze produktu

Datum nákupu: 07/02/2026

Mrs S Dryden

Ověřeno Feefo

IMN

4 months ago

Co říká Mrs S Dryden o FlyDirect:

Travel findings

Good but not easy to find assistance coming back in Tenerife had to stand for over an hour in queue at check in

Gina

FlyDirect

4 months ago

Thank you for your review, I am sorry to hear that there was an issue with the assistance organised for you in Tenerife, we hope that you choose to travel with us on another occasion and I will pass your feedback onto our partners in Tenerife to see if we can get improvements made going forward.

Recenze produktu

Datum nákupu: 07/02/2026

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti FlyDirect

Sol TenerifeVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuGreat idea which there was more flights off island

TENERIFEVíce recenzí pro tento výrobek (390)Prohlédnout si stránku výrobkuOverall experience was worth it for the convenience of no connecting flights. I would prefer the route reversed to have the outbound trip leave earlier and home journey later to maximize time spent...Přečíst další

TENERIFEVíce recenzí pro tento výrobek (390)Prohlédnout si stránku výrobkuWe used the direct flights for the first time this February and we will definitely be using them again, so quick easy and comfortable!

TENERIFEVíce recenzí pro tento výrobek (390)Prohlédnout si stránku výrobkuCheck-in at Tenerife didn't open until 1 hour before plane was due to leave despite the paperwork showing it should be closed by then. Hence not enough time to get to departure gate (which was...Přečíst další

TENERIFEVíce recenzí pro tento výrobek (390)Prohlédnout si stránku výrobkuSo refreshing to have the choice of flying direct from the Isle of Man to Tenerife or any other direct flights available. Long may it continue. Easy and efficient.

Royal Hideaway CoralVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobku

TENERIFEVíce recenzí pro tento výrobek (390)Prohlédnout si stránku výrobkuFind it hard to justify flying thru Liverpool or Manchester anymore. Be great for another Canary Island to be added for the Isle of Man

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?