Recenze společnosti Flooring Direct

Hi there, I'm so sorry to hear this, Would you kindly contact me so that i can assist you with the resolution of this matter.I look forward to hearing from you, Kind regards Hayley Flooring Direct

Thank you so much for leaving a review for us, I'm very sorry your original order wasn't quite right, you could have returned this to us if you would have preferred a refund. I'm very glad to hear that you will be using us again, repeat custom is the highest praise we can ask for....although the 5 stars at the top of your review look very pretty ⭐⭐⭐⭐⭐ Thanks again. Have a wonderful day! Hayley Flooring Direct

What a lovely review and five stars⭐⭐⭐⭐⭐ thank you so much! Kind regards Hayley Flooring Direct

Hi there, thank you for your wonderful 5 star review! I'm really pleased customer services were able to resolve the discount code issue, and your order was placed and dispatched without any interruption. We look forward to assisting you again in the future! Kind regards Hayley Flooring Direct

Hi there, I'm very sorry to hear that you were disappointed with the service we have provided, would you kindly contact me - hayley@flooringdirect.co.uk so that we can discuss the issues you have experienced. I look forward to hearing from you. Kind regards Hayley

Great to meet you Huw! Thanks so much for introducing me to your team, we look forward to working with you in the future. Kind regards Hayley Flooring Direct

Thank you for taking the time to leave us this score, please do contact us again, if we can be of further assistance in the future. Kind regards Hayley

Thank you so much for this amazing review, we really appreciate it! Kind regards Hayley

Hello there, I'm so sorry to hear of your experience with Flooring Direct, we pride ourselves on our attentive customer service, and fast delivery times. Would you mind contacting me to discuss this further, so that i can try to identify where the problems occurred, and to find a solution to try to restore your faith in us. Kind regards Hayley Flooring Direct

Hi there, Thank you so much for taking the time to leave your review, it is honest and you make some very valid points. Unfortunately, due to the current situation, all of our drivers are restricted by covid regulations, it is the only safe way in which we are able to keep on trading. I'm very sorry that this was an inconvenience for you, but it is a necessary evil in current times. We do advise all of our customers to ensure that they have an additional recipient if this is necessary to take delivery, as we don't always have two drivers to a van, particularly with our outsourced deliveries. I apologise again for the inconvenience, fingers crossed the regulations will all be revised again soon, and we can return to normal. Best wishes Hayley Flooring Direct