Excellent service.. easy to renew policy.
Everything was done online
Jodie
ExoticDirect
11 months ago
Hi Niki,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind Regards,
The Exotic Direct Team
Easy to set up, really affordable & great value for money! I haven’t had to use it yet but it’s great security to fall back on in future.
Jodie
ExoticDirect
11 months ago
Hi Abbie,
Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet!
Kind regards,
From the Exotic Direct Team
Hi,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:
Kind Regards,
The Exotic Direct Team
Prompt service friendly customer service and genuine
I never have any problems regarding claims. The prices are always affordable and I have 8 reptiles
Jodie
ExoticDirect
11 months ago
Hi,
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
Kind Regards,
The Exotic Direct Team
Service is always very good however despite being with them for five years plus, I decided to not renew guinea pig insurance as could get same cover for a lot cheaper than what was I was paying...
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.