Hi Steven,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards,
From the Exotic Direct Team
I have added my second budgie to the account and I’m paying approximately the same amount for the second bird and agreed to everything only to find that now the same amount of money on the policy is...
Hi Sue,
Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful.
Kind regards,
From the Exotic Direct Team
The service was what I would have expected . Quick and efficient.
No problems .Friendly staff
Jodie
ExoticDirect
11 months ago
Hi,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards,
From the Exotic Direct Team
Smooth effortless service by friendly efficient folks
Smooth service, but I have never needed to claim.
When contacting the office I always get straight through, to pleasant staff who are always helpful and efficient. Any actions as a result of my...
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Jodie
ExoticDirect
11 months ago
Hi Roy,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:
Kind regards,
From the Exotic Direct Team
Hi,
Thank you for leaving a review, the team at Exotic Direct are glad to hear you’ve been pleased with the service.
Kind Regards,
The Exotic Direct Team
Excellent service.. easy to renew policy.
Everything was done online
Jodie
ExoticDirect
11 months ago
Hi Niki,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind Regards,
The Exotic Direct Team
Easy to set up, really affordable & great value for money! I haven’t had to use it yet but it’s great security to fall back on in future.
Jodie
ExoticDirect
11 months ago
Hi Abbie,
Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet!
Kind regards,
From the Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.