Recenze společnosti ExoticDirect

Hi Tony,

Many thanks for your kind review and pleased to hear that you found the customer service polite and informative.

Kind regards,

Exotic Direct Team

Hi

Many thanks for your kind comments and we are delighted to hear that you found the service very good.

Kind regards,

Exotic Direct Team

Hi Stephen,

Many thanks for your review and pleased to hear that you found the renewal process so easy,

kind regards,

Exotic Direct Team

Dear Miss Taylor,

Thank you for giving our pet insurance such a positive review. It really means a lot to us here on the Exotic Direct team.

We all hope you never need to make a claim, but if you should need to, then please do give us a call and a member of the team will be happy to take you through the process.

Best regards,

The Exotic Direct Team

Hi Haisha,

Thank you so much for giving our pet insurance service such a positive review.

All of the team are happy to hear that you're pleased with both the cover we're providing for your pets and also that you found our renewal price agreeable.

If we can be of any further assistance in the future, please do get in touch.

Best regards,


The Exotic Direct Team

Thank you for giving our pet insurance service such a positive review.

If we can be of any further assistance in the future, please do let us know.

Best regards,


The Exotic Direct Team

Hi. Thank you for giving us a positive four star review.

We are really pleased to hear that your African Grey is now in much better health and that we were able to settle the claim quickly for you.

You’ll appreciate that after claiming, we do need to review the premium charged on a policy at the next years renewal. In situations where we have found it necessary to increase a premium, that loading will normally be reduced over time at each additional year’s renewal.

Whilst we’re sorry that this reduction isn’t happening quite as quickly as you would like, please be assured that we will always apply the maximum reduction that our internal guidelines allow us too.

We hope that this goes some-way to explaining the situation, but if you’d like to discuss it in any more detail please do give us a call on 0345 982 5505.

Best regards,


The Exotic Direct Team

Hi Ian.

Thank you so much for taking the time to leave your positive review and for recommending Exotic Direct.

We are so happy you found us helpful and considerate.

Kind Regards

The Exotic Direct Claims Team.

Hi Denise,

Thank you for giving Exotic Direct such a positive review. We're very glad to hear that you've experienced excellent customer service and enjoyed talking to our team.

If we can be of any further assistance in the future, please do get in touch and we'll do our very best to help you.

Kindest regards,


The Exotic Direct Team