Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Enterprise Car Club Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/enterprise-car-club | Feefo

Zobrazení všech 1,222 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 10/05/2018

more cars in the area and better cars in the area and the part of reporting damage when you taking the car

Enterprise Car Club

7 years ago

Hi,

Thank-you for providing us with your feedback. We tend to source vehicles based on demand in the area, if you have a particular request for a vehicle or location you can submit it to the location fleet manager using the following link...https://www.enterprisecarclub.co.uk/gb/en/contact-us/car-near-me.html

With regards to the damage process, we have a 'take 5 before you drive' guide in the vehicle and on our mobile app to help our members with checking for damage. We hope this helps you :)

Thanks,

Alex

Prohlédnout si celou recenzi zákazníka

Member

7 years ago

Datum nákupu: 11/05/2018

Co říká Member o Enterprise Car Club:

Service is excellent, I have never had a bad experience. Staff are very friendly & experienced

Enterprise Car Club

7 years ago

Hi Phyllis,

Thank-you for providing us with your feedback and we're happy to hear that you found our service to be excellent! We'll be sure to pass your feedback on to the rest of the team.

Thanks,

Alex

Prohlédnout si celou recenzi zákazníka

Member

7 years ago

Datum nákupu: 11/05/2018

Co říká Member o Enterprise Car Club:

Convenient and practical, with great customer service

I have had a really good experience so far with Enterprise Car Club, on two accounts. Firstly the booking, accessing the car, getting away quickly and returning the car were all very convenient and...

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Enterprise Car Club

7 years ago

Hi William,

Thank-you for providing us with your feedback and we're happy to hear that you found our service to be 5*! We'll be sure to pass your feedback on to the rest of the team.

Thanks,

Alex

Prohlédnout si celou recenzi zákazníka

Member

7 years ago

Datum nákupu: 11/05/2018

Co říká Member o Enterprise Car Club:

excellent

excellent as always

Enterprise Car Club

7 years ago

Hi Oliver,

Thank-you for providing us with your feedback and we're happy to hear that you found our service to be 5*!

Thanks,

Alex

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 09/05/2018

Easy, quick, well priced, great cyst support.

Enterprise Car Club

7 years ago

Hi,

Thank-you for providing us with your feedback and we're happy to hear that you found our service to be 5*!

Thanks,

Alex

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 10/05/2018

Everything was OK about your system—well, 'almost everything' I should have said. Three tiny problems: 1. I should have been more informed about the way the car should be filled up. 2. Also, I...

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Enterprise Car Club

7 years ago

Hi,

Thank-you for providing us with your feedback and we're happy to hear that you found our service to be 4*. We've made a note of the issues you encountered and will feed this back to the membership team.

Thanks,

Alex

Prohlédnout si celou recenzi zákazníka

Member

7 years ago

Datum nákupu: 11/05/2018

Co říká Member o Enterprise Car Club:

I have not rented a car as of yet

Prohlédnout si celou recenzi zákazníka

Member

7 years ago

Datum nákupu: 11/05/2018

Co říká Member o Enterprise Car Club:

Laura was very polite and extremely helpful. She clearly answered all of my questions.

Enterprise Car Club

7 years ago

H Emre,

Thank-you for providing us with your feedback and we're happy to hear that you found our service to be 5*. We'll be sure to pass it on to the rest of the team!

Thanks,

Alex

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 18/04/2018

Excellent option to be mobile

The car was in a convenient location and in perfect condition. Was ideal for going on errands.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 17/04/2018

Very easy to use!

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Neobdržel/a jste pozvánku k recenzi?

O Enterprise Car Club

Enterprise Car Club cars are available 24 hours a day, 7 days a week and can be booked by the hour, day or as long as you want. The cars are conveniently located in designated parking bays near to where you live and work and can be booked online or by phone in advance, or at the last minute. We take care of insurance, tax, servicing, parking permits and even cleaning, so all you need to worry about is enjoying your journey. We take care of everything but the driving!

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0345 266 9290

75 Low Road, Leeds, West Yorkshire, LS10 1RH, United Kingdom

Proč věřit recenzím Feefo?