Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Enterprise Car Club Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/enterprise-car-club | Feefo

Zobrazení všech 1,222 recenzí

Member

6 years ago

Datum nákupu: 29/06/2018

Co říká Member o Enterprise Car Club:

Great. Highly recommended for city dwellers not needg a car on daily basis

Very good experience. Support staff were very helpful and patient, as this was the first time I had used the service and hadn't understood a few basic things about it (unlocking the car etc...).

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 28/06/2018

Need more cars closer

It would be nice to have cars located closer; i.e. have more cars available. Also having cars that do not have the conspicuous large logo (understandable with the vans but not entirely necessary...

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Member

Lewisham

6 years ago

Datum nákupu: 29/06/2018

Co říká Member o Enterprise Car Club:

Excellent

Excellent service. No problems with the car. Perfect

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 30/06/2018

Excellent service. Multi-lingual, helpful, accessible.

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Member

6 years ago

Datum nákupu: 28/06/2018

Co říká Member o Enterprise Car Club:

Still waiting four vat receipt ?

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 30/06/2018

Nahraná média

Zobrazit všechna média (1)

I recently used my car club membership to take some friends to an Alpaca Trekking experience. Booking the car was a breeze, it was easy to collect and when I had some trouble with the car I spoke...

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Member

6 years ago

Datum nákupu: 28/06/2018

Co říká Member o Enterprise Car Club:

Van return was floored due to unresponsive card reader.

Standard.i booked a pick up from hove and was told it had been booked at Brighton. I then was told to collect the van on the car club from off lewes Rd in Brighton .on return the card reader failed...

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 28/06/2018

Van had an intermittent fault and unsafe

The van I drove almost caused a major accident

Enterprise Car Club

6 years ago

Hi,

Thank-you for your feedback and we're sorry to hear the vehicle was not in a safe condition. We understand this is unacceptable and does not meet our usual standards. Did you manage to get this resolved with our Clubhouse team at the time of the rental? If you can DM us your membership ID we'll be happy to add some driving credit to your account.

Many thanks,

Alex

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 09/05/2018

Flexible car hire - lots of choice within 10 minutes walk. Staff helpful for initial sign up. Takes a bit of time to get used to different cars.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 17/04/2018

great

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Neobdržel/a jste pozvánku k recenzi?

O Enterprise Car Club

Enterprise Car Club cars are available 24 hours a day, 7 days a week and can be booked by the hour, day or as long as you want. The cars are conveniently located in designated parking bays near to where you live and work and can be booked online or by phone in advance, or at the last minute. We take care of insurance, tax, servicing, parking permits and even cleaning, so all you need to worry about is enjoying your journey. We take care of everything but the driving!

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0345 266 9290

75 Low Road, Leeds, West Yorkshire, LS10 1RH, United Kingdom

Proč věřit recenzím Feefo?