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Recenze společnosti Easterns Automotive Group

Easterns Automotive Group is a family owned Used Car Dealership that serves the Maryland, DC, and Virginia communities.

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Easterns Automotive Group již není aktivním zákazníkem Feefo
Zobrazení všech 297 recenzí
Důvěryhodný zákazník
4 years ago
Datum nákupu: 17/07/2020
Stressful very stressful
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Joel
Easterns Automotive Group
4 years ago
We're sorry to hear that your car buying experience was stressful. Your review is very alarming to us so please reach out to our Customer Care Team as they will work swiftly to get this resolved. E-mail: customercare@easterns.com / Phone: (877)-927-5004
MH
Marshall Ryan Henson
4 years ago
Datum nákupu: 28/07/2020
Co říká Marshall Ryan Henson o Easterns Automotive Group:
Great
Buying process was easy and car was as advertised.
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Joel
Easterns Automotive Group
4 years ago
Wonderful! We're so glad that you're happy with your Easterns car buying experience. Please come back to visit us!
AA
Anthony Arevalo
4 years ago
Datum nákupu: 07/07/2020
Co říká Anthony Arevalo o Easterns Automotive Group:
Needs better organization and better explanation with customers
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Joel
Easterns Automotive Group
4 years ago
Hello, We want to apologize for the miscommunication. It is never our intention to inconvenience our customers in any way, shape, or form. Easterns has always been a company that works tirelessly to help our customers. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team as they would be more than happy to assist you in moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
ZH
Zakkiyya Hallenbeck
4 years ago
Datum nákupu: 16/07/2020
Co říká Zakkiyya Hallenbeck o Easterns Automotive Group:
It was great when I first purchased the vehicle.After, it was Terrible.
They received payment and then wouldn’t answer for me with the issues I had with the vehicle. I emailed several times and called. Even sent texts! Got no response! Terrible
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Joel
Easterns Automotive Group
4 years ago
Oh no! We certainly don't like to hear that you aren't happy with your overall Easterns experience. Please contact our Customer Care Team as they would be more to try to get to the bottom of this. E-mail: customercare@easterns.com / Phone: (877)-927-5004
Důvěryhodný zákazník
4 years ago
Datum nákupu: 21/07/2020
The best service I evere had
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Joel
Easterns Automotive Group
4 years ago
Wow! Thank you for sharing such kind words along with your 5-star review. We love hearing that you are happy with the outcome of your visit!
MP
Meegain Pearce
4 years ago
Datum nákupu: 14/07/2020
Co říká Meegain Pearce o Easterns Automotive Group:
Great service and staff! Joel and Ernest and the back office staff were all great people to interact with. Everyone was very professional!
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Joel
Easterns Automotive Group
4 years ago
Yay! This is great! We look forward to sharing your positive review with our team. Thank you for sharing!
Důvěryhodný zákazník
5 years ago
Datum nákupu: 10/06/2019
My First Used Car
My salesman was a gentleman. The paperwork went smoothly as I was not financing. The pickup and condition of my vehicle was not easy or professional. I realize that I didn't purchase a brand new...

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Joel
Easterns Automotive Group
5 years ago
Hello, Thank you for sharing both the pros and cons of your Easterns car buying experience. Both are important to us as we continue to do what we can to improve our company. Customer satisfaction is extremely important to us!
CB
Chris B
Baltimore
5 years ago
Datum nákupu: 23/11/2019
Co říká Chris B o Easterns Automotive Group:
Very kind and personable staff and salesman
Great customer service
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Joel
Easterns Automotive Group
5 years ago
Awesome! Thanks for the compliment. We hope that you come back to visit us again!
RM
Rubidia Monterrosa
5 years ago
Datum nákupu: 10/11/2019
Co říká Rubidia Monterrosa o Easterns Automotive Group:
The personal is very kind, but I feel.disapoinment because i bougth a suv and it keep an ugly noise in the brakes since I bougth it. I have tried to check it in your dealer but is imposibble, I...

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Joel
Easterns Automotive Group
5 years ago
Hello, We want to apologize for the negative experience that you had with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team as they would be more than happy to assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
Důvěryhodný zákazník
5 years ago
Datum nákupu: 23/11/2019
So so
The day after receiving my car it wouldn’t start. Had to go through the hassle of jumping every time. It was a dead battery. They did replace it. Two weeks into having the car the check engine light...

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Joel
Easterns Automotive Group
5 years ago
Thank you for bringing your situation to our attention. We would like to apologize for the inconvenience and confusion you have been encountering with your new vehicle. Please contact our Customer Care Team so that we can come up with a solution that best fits your needs. E-mail: customercare@easterns.com / Phone: (877)-927-5004
O Easterns Automotive Group
Easterns Automotive Group is a family owned Used Car Dealership that has served the Maryland, DC, and Virginia communities for over 30 years. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous multi-point certification check so you can buy with confidence. Search our vast inventory of over 1000 cars filled with clean CarFax reports and one owner vehicles. Our friendly customer care staff handles any pre or post sale questions you may have, and that is why Easterns has over a 97% customer approval rating. We invite you to come into an Easterns store, call, or chat online today and experience firsthand what we mean by the Easterns difference!
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22705 Commerce Center Court, Sterling, Virginia, 20723, United States
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O Easterns Automotive Group
Easterns Automotive Group is a family owned Used Car Dealership that has served the Maryland, DC, and Virginia communities for over 30 years. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous multi-point certification check so you can buy with confidence. Search our vast inventory of over 1000 cars filled with clean CarFax reports and one owner vehicles. Our friendly customer care staff handles any pre or post sale questions you may have, and that is why Easterns has over a 97% customer approval rating. We invite you to come into an Easterns store, call, or chat online today and experience firsthand what we mean by the Easterns difference!