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Recenze společnosti Easterns Automotive Group

Easterns Automotive Group is a family owned Used Car Dealership that serves the Maryland, DC, and Virginia communities.

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Easterns Automotive Group již není aktivním zákazníkem Feefo
Zobrazení všech 297 recenzí
Důvěryhodný zákazník
4 years ago
Datum nákupu: 27/07/2020
I was very satisfied with my whole experience at easterns motors. The customer service was outstanding. Will refer my friends and family.
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Joel
Easterns Automotive Group
4 years ago
Please do! Your family and friends are always welcome to shop here at Easterns. Come back anytime!
Důvěryhodný zákazník
4 years ago
Datum nákupu: 13/07/2020
Great experience
The experience was awesome they walked me through the whole process. They made me feel comfortable with purchasing one of your vehicles. They were very polite and helpful.
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Joel
Easterns Automotive Group
4 years ago
Welcome to the Easterns family! We are more than happy to have your support. Please know that you can always count on us to assist you.
Důvěryhodný zákazník
4 years ago
Datum nákupu: 11/07/2020
Not ever again
I would recommend that next time when attempting to sell us a car to not say to the consumer that their hard earned money should be spent else where, as oppose to being accommodating.
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Joel
Easterns Automotive Group
4 years ago
Hello,We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you in moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
Důvěryhodný zákazník
4 years ago
Datum nákupu: 25/07/2020
Love Eastern Motors
Great Customer Service! Bought my 5th car from Eastern and I don't ever I will buy any where else!
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Joel
Easterns Automotive Group
4 years ago
Thank you for being a loyal Easterns customer! Your support for us over the years has truly been amazing. We are forever grateful!
MC
Margarine Cooke
4 years ago
Datum nákupu: 31/07/2020
Co říká Margarine Cooke o Easterns Automotive Group:
Very knowledgeable Ms. Glenda always help the process going very smooth and she is very professional
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Joel
Easterns Automotive Group
4 years ago
Thank you very much for your feedback. We really appreciate you telling us how your experience was with Glenda. We will definitely continue working hard to make our customers proud.
JJ
Jonathan Johnson
4 years ago
Datum nákupu: 11/07/2020
Co říká Jonathan Johnson o Easterns Automotive Group:
Excellent Car Buying Experience
The salesman was excellent is help us prepare before we saw him by gathering our document. It made it easy when we arrived at the dealership. We were prepared and it made us happy.
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Joel
Easterns Automotive Group
4 years ago
We love to hear that! Congrats on your smooth purchase! We look forward to sharing your kind words with our team.
KH
Keith Hickson
Temple Hills, MD
4 years ago
Datum nákupu: 03/07/2020
Nahraná média
Co říká Keith Hickson o Easterns Automotive Group:
Customer service terrible...
My keyless entry does not work. No one from the dealership got back with me on the repairs. Also my tag paper was not done right. I was called several times to sign paper work that I had already...

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MD
Marlene Davis
4 years ago
Datum nákupu: 09/07/2020
Co říká Marlene Davis o Easterns Automotive Group:
They can be truthful about there services ...I bought a car from eastern the sale representative was good but there was some stuff on the car that wasn't functioning right the back office gave me a...

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Joel
Easterns Automotive Group
4 years ago
Hi there, We truly do apologize for any and everything that made you feel this way regarding your Easterns experience. We would love to speak with you to find out more details so we can investigate this and get to the bottom of your claims. Please contact our Customer Care Team to see if there is anything we can do to better assist you in moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
AG
Alan Grinstead
Dover Delaware
4 years ago
Datum nákupu: 25/07/2020
Co říká Alan Grinstead o Easterns Automotive Group:
Everyone was friendly and professional through the whole process.
They were friendly and professional. We did everything online and when we got there the car was clean and waiting for us. The process was so simple and not stressful.
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Joel
Easterns Automotive Group
4 years ago
Sounds like a very smooth car buying experience! We are so happy that the process worked out so smoothly for you.
LT
Lamine Thioune
4 years ago
Datum nákupu: 15/07/2020
Co říká Lamine Thioune o Easterns Automotive Group:
worst place to buy a car , never in my life Iwill go back there
the worst place ever to buy a car , sell me a bad car and the manager refused to fixed it. the manager unprofesional argue with customer. the bottom line is worst place to go for anything
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Joel
Easterns Automotive Group
4 years ago
Oh no! We would love to know why you didn't feel that your visit was worthy of a 5-star rating. Please contact our Customer Care Team to see if there is anything we can do to better assist you in moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
O Easterns Automotive Group
Easterns Automotive Group is a family owned Used Car Dealership that has served the Maryland, DC, and Virginia communities for over 30 years. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous multi-point certification check so you can buy with confidence. Search our vast inventory of over 1000 cars filled with clean CarFax reports and one owner vehicles. Our friendly customer care staff handles any pre or post sale questions you may have, and that is why Easterns has over a 97% customer approval rating. We invite you to come into an Easterns store, call, or chat online today and experience firsthand what we mean by the Easterns difference!
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22705 Commerce Center Court, Sterling, Virginia, 20723, United States
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O Easterns Automotive Group
Easterns Automotive Group is a family owned Used Car Dealership that has served the Maryland, DC, and Virginia communities for over 30 years. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous multi-point certification check so you can buy with confidence. Search our vast inventory of over 1000 cars filled with clean CarFax reports and one owner vehicles. Our friendly customer care staff handles any pre or post sale questions you may have, and that is why Easterns has over a 97% customer approval rating. We invite you to come into an Easterns store, call, or chat online today and experience firsthand what we mean by the Easterns difference!