Recenze společnosti Designers Guild

Thank you for your feedback. We are sorry that you are not yet in receipt of your order. We have tracked your order today and have seen that this was despatched on Friday, and has been scheduled for delivery to you today.

Thank you for your feedback. As your previous order had been despatched from our warehouse accordingly, a feedback request email had likewise been sent to you on 27th December. Feedback requests are sent out to all customers who place an order with Designers Guild. As the delivery details on your order were incomplete, we had been unfortunately unable to deliver your order and as a result this had been returned back to our warehouse. It is regretful that this order had gone missing further to its return, and as we had sold out of our stock, we were unable to deliver a replacement order to the correct address. It is however the responsibility of the customer to ensure that all the personal information provided is correct, as Designers Guild will not be responsible for any implications resulting from incorrect details entered. Should you notice any incorrect details on your order, we do ask that customers contact us immediately on shoponlineuk@designersguild.com so that we may update the details. Our team managers however reviewed the situation and after correspondence to you this has since been resolved. We do hope you are happy with your recent order, and if you have any queries regarding this, please do not hesitate to contact us.

Thank you for your feedback. As you know both from our website and your order confirmation, we had unfortunately been out of stock of the feather and down pillows on your order. I am happy to say however that these have arrived into stock this morning, ahead of schedule and your order will therefore be despatched as soon as possible. We hope you will be delighted with your order, but if you have any queries regarding it, please to don hesitate to contact us at shoponlineuk@designersguild.com