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Recenze společnosti Cluttons

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hodnocení za poslední rok

Cluttons již není aktivním zákazníkem Feefo
Zobrazení všech 362 recenzí
VA
Vanessa
5 years ago
Datum nákupu: 06/11/2019
Co říká Vanessa o Cluttons:
Dissapointing and frustrating experience
In short it was bad, disappointing and frustrating. It all went OK up until the point of check in. Cluttons is clearly an agency that wants to get the tenants in but has no desire to deliver a high...

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Lily
Cluttons
5 years ago
Thank you for taking the time to review our service and also for your time on the phone yesterday. As discussed, I amvery sorry for the teething problems you have experienced and particularly the lack of cleanliness of the household appliances upon your move-in. Your property manager has arranged further cleaning of the appliances and will resolve the other issues that you have identified as quickly as possible. Once again I am truly sorry that the start of your Tenancy has been so disappointing. We will work closely with you to ensure that the management of your house is smooth going forward. We pride ourselves on providing a first class lettings and management service and Im sorry that the management element of our service fell short on this occasion. Many thanks, Chris.
LO
Lonrenzo
5 years ago
Datum nákupu: 06/11/2019
Co říká Lonrenzo o Cluttons:
Great at finding you a place and terrible at managing
Joe was great, flexible, available supportive and landed us the house, after that it has been absolutely terrible. No house handover, no explanation of the heating, leaking sinks, doors that jam,...

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Lily
Cluttons
5 years ago
Thank you for taking the time to review our service and also for your partners time discussing these issues with me on the phone yesterday. I am very sorry for the teething problems you have experienced and particularly the lack of cleanliness of the household appliances upon your move-in. Your property manager has arranged further cleaning of the appliances and will resolve the other issues that you have identified as quickly as possible. Once again I truly sorry that the start of your Tenancy has been so disappointing. We will work closely with you to ensure that the management of your house is smooth going forward. We pride ourselves on providing a first class lettings and management service and I amsorry that the management element of our service fell short on this occasion. Many thanks, Chris
Důvěryhodný zákazník
5 years ago
Datum nákupu: 30/10/2019
Average, to be expected in a a sellers/landlord market
Letting agent was friendly and responsive both before and after viewing. Knew the basics, but didn't know much detail when asked during viewing. Also failed to mention that upon move in, several...

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Lily
Cluttons
5 years ago
Thank you for your feedback. It's great to hear that your agent was both friendly and responsive and we hope any issues that you had regarding appliances etc have been resolved and overall your experience with Cluttons has been a positive one. I will make sure your feedback is passed onto the team in Islington. Lily - Senior Office Coordinator.
RI
Richard
5 years ago
Datum nákupu: 30/10/2019
Co říká Richard o Cluttons:
Very professional lettings service from Cluttons!
Cluttons lettings service was very professional from start to finish. Alys and her team worked with me to source a great tenant and ensure that all documents and checks were completed in a timely...

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Lily
Cluttons
5 years ago
Thank you very much for this lovely review. We are so pleased that you have had such a positive experience with Cluttons. Your kind words will be passed onto Alys and the team in Chelsea. We look forward to hopefully working with you again. Lily - Senior Residential Office Coordinator
GA
Garron
5 years ago
Datum nákupu: 30/10/2019
Co říká Garron o Cluttons:
Good to start and then not so great to finish
Communication after confirmation of lease was poor from agent. Support and admin staff were great.
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Lily
Cluttons
5 years ago
Thank you for taking the time to review our service on Feefo. I ampleased to hear that you found some of our staff great to work. I amnaturally not so pleased that communication was not as good as it could have been once the Tenancy Agreement was signed. We pride ourselves on providing excellent service start to finish and will take onboard your feedback going forward. Many thanks, Chris - Lettings Manager, Towerbridge
BE
Bei
London
5 years ago
Datum nákupu: 17/10/2019
Co říká Bei o Cluttons:
Recommended letting agents in London
The staffs at Cluttons are helpful and efficient in terms of communication, mediation and negotiation.
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Lily
Cluttons
5 years ago
Thank you for this amazing review you have left. We strive to give the best service we can and we are pleased that this is what you experienced. I will pass your kind words onto the team in Hyde Park. Thanks again, Lily - Senior Office Coordinator.
Důvěryhodný zákazník
5 years ago
Datum nákupu: 23/10/2019
The service was very professional and with high standard level
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Lily
Cluttons
5 years ago
We thank you very much for leaving this lovely review.It's greatto hear that your experience has been positive. I will pass your kind words onto the team in Hyde Park. Thank you again, Lily - Senior Office Coordinator
AL
Alessandro
5 years ago
Datum nákupu: 17/10/2019
Co říká Alessandro o Cluttons:
Very Happy
Very responsive and quick to do so. Always helped find a solution to any home issues.
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Lily
Cluttons
5 years ago
Thank you very much for this lovely review. I will make sure that your kind words are passed onto the team in Wapping. Thanks again, Lily - Senior Office Coordinator.
VI
Vic
5 years ago
Datum nákupu: 09/10/2019
Co říká Vic o Cluttons:
Great communications. All questions answered swiftly
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Lily
Cluttons
5 years ago
Thank you very much for leaving this great review. We are very pleased that you have had a positive experience with us. We look forward to working with you again. I will pass your kind words onto the team in Islington. Thanks again - Lily Simon, Senior Office Coordinator.
Důvěryhodný zákazník
5 years ago
Datum nákupu: 09/10/2019
Efficient service
Reputable estate agent in London. I can recommend their services
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Lily
Cluttons
5 years ago
Thank youfor leaving this lovely review. We are pleased to hear youhave had a positive experience using Cluttons as you agent. I will pass your kind words onto the team in Wapping. Thank you again, Lily - Senior Ofice Coordinator.
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Portman House, 2 Portman Road, London, Greater London, W1H6DU, United Kingdom
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