Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Certainly Wood

Zobrazení všech 12,668 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Great service

Easy to order. Delivery on time on specified date. Loyalty discount is a bonus.

Hayleigh

Certainly Wood

1 year ago

Thank you for the 5 star review! We love hearing how happy our customers are with our wood, our natural firelighters and the service provided by our team! Your feedback is greatly appreciated! I will share this with the team to let them know to keep up the amazing work and we look forward to assisting you again in future. Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 06/07/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Logs with a smile 😊

Personable, easy to get hold of, and they actually care.

Hayleigh

Certainly Wood

1 year ago

We are so grateful for your 5 star review and for recommending us! Our team works hard to deliver excellent, friendly and helpful service, and it’s wonderful to know it’s appreciated. Thank you for choosing us and for letting us know how we did. We look forward to assisting you in the future! Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 27/08/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Sales service was patient and efficient and lovely. BUT The online service was confusing and difficult to manage. Delivery was a bit bumbling - though charming You started asking me for feedback 3...

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Recenze produktu

Datum nákupu: 30/07/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Perfect wood from certainly wood

Always arrives on time

Recenze produktu

Hayleigh

Certainly Wood

1 year ago

Thank you for the 5 star review! It makes our day when we hear that our customers have found the right products for them! We are thrilled you love our kiln dried logs in small bags and our box of 500 Flamers natural firelighters and that you are now all set for the winter months! I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Datum nákupu: 31/07/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

All very nice

Hayleigh

Certainly Wood

1 year ago

Thank you so much for the 5 star review! It is always so lovely to hear how happy our customers are with our wood and the great service they have received from our team. We have passed on your review to our team and look forward to assisting you in future. Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 02/07/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

very good

Recenze produktu

Hayleigh

Certainly Wood

1 year ago

Thank you for the wonderful review! We are thrilled you love our Flamers natural firelighters and that the delivery driver was helpful. We appreciate your feedback on the Birch and Oak crate. The logs in our Birch and Oak crate are the same 25cm length logs as you have previously received in our bulk bags, the only difference is that you have now been able to choose the Birch and Oak species specifically. We look forward to assisting you in the future! Best wishes, Hayleigh

Datum nákupu: 29/07/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Communication problem between supplier and carrier resulted in a large lorry being used with resultant blockage of lane

Recenze produktu

Hayleigh

Certainly Wood

1 year ago

Thank you for your feedback and for rating our kiln dried logs so highly. I have contacted the courier and although the notes on the order requested a 7.5 tonne vehicle, they are not always readily available. Your order was manifested as a small vehicle and a 12 tonne lorry (still a standard small vehicle but the next lorry size up) was used instead in this instance. As Palletline are contracted to do a kerbside delivery, it is likely that the lane would have been blocked for a short time even if they arrived in a 7.5 tonne vehicle. Going forward we will change the notes to ensure they arrive in a 7.5 tonne lorry, then if this is not the case, we can be of more assistance on the day. Thank you for taking the time to leave your feedback and we look forward to assisting you again in future. Best wishes, Hayleigh

Datum nákupu: 28/05/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Easy to order, great delivery, tidy crate of Oak & Ash to store in garage.

Website easy to follow Delivery marvellous. What a lovely chap the driver was. My husband died this year. In the past he organised our wood supply. This was all new to me. I am delighted to have...

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Hayleigh

Certainly Wood

1 year ago

Thank you for the 5 star review! It's wonderful to hear that you are happy with your Ash and Oak crate and that you found the ordering process easy to navigate! We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Datum nákupu: 24/08/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

very good

Hayleigh

Certainly Wood

1 year ago

Thank you for your wonderful review! We're delighted to hear you were happy with your purchase and the great service provided by our team! We look forward to assisting you again in future. Best wishes, Hayleigh

Datum nákupu: 23/08/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Good service

Service was good

Recenze produktu

Datum nákupu: 15/08/2025

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Certainly Wood

Flamers 500 Value PackDalší recenze tohoto produktuProhlédnout si stránku výrobkuI have used these for many years. Easy to light and gets the fire going overtime.

Great Value Kiln Dried Logs - Pallets of Small BagsDalší recenze tohoto produktuProhlédnout si stránku výrobkuI have ordered these on repeat gor several years. The logs are dry, burn efficiently and my chimney sweep don't have much to clear after a season's use.

KindleFlamer 18 packDalší recenze tohoto produktuProhlédnout si stránku výrobkuGreat product. Only one is needed to light the fire easy to light.

Kiln Dried Logs In Bulk BagsDalší recenze tohoto produktuProhlédnout si stránku výrobkuI’ve used these guys for 3+ years now. The logs are great and the service is always top notch - with comms throughout the process.. More than happy to recommend them. ❤️

Flamers 500 Value PackDalší recenze tohoto produktuProhlédnout si stránku výrobku

Kiln Dried Kindling Mega BoxDalší recenze tohoto produktuProhlédnout si stránku výrobku

KindleFlamer 50 packDalší recenze tohoto produktuProhlédnout si stránku výrobkuI know these and use them very satisfactorilly for outside firepit. Think the length is a bit of overkill for the indoor logburners - sort of prefer the small style here.

Plant a TreeDalší recenze tohoto produktuProhlédnout si stránku výrobkuDifficult to rate this. What tree? Where? Do we have proof that one tree was planted for every purchase? Is that what you sold me?

Kiln Dried Logs - Pallets of Small BagsDalší recenze tohoto produktuProhlédnout si stránku výrobkuVery convenient way to purchase logs. Easy to carry from pallet to log store then it’s easy to carry a bag indoors. Bagels are then recycled.

Flamers 500 Value PackDalší recenze tohoto produktuProhlédnout si stránku výrobkuA. Convenient way to quickly light a fire. I box is eighteen months of fires!

Plant a TreeDalší recenze tohoto produktuProhlédnout si stránku výrobkuAn excellent idea

Small Bulk Bag 25cmDalší recenze tohoto produktuProhlédnout si stránku výrobku

KindleFlamer 50 packDalší recenze tohoto produktuProhlédnout si stránku výrobkuNice job

Flamers 200Další recenze tohoto produktuProhlédnout si stránku výrobkualways good

Kiln Dried Birch & Oak CrateDalší recenze tohoto produktuProhlédnout si stránku výrobkudelivery man very helpful Not sure about the smaller size of logs as we haven't started using them yet

Kiln Dried Ash & Oak Crate LargeDalší recenze tohoto produktuProhlédnout si stránku výrobkuOrdered with ease, delivery was good and now all stored ready and waiting for the time to enjoy.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?