Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Certainly Wood

Zobrazení všech 12,662 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

11 months ago

November Order

There we problems with my ordering online but one quick call solved everything - friendly efficient staff resolved quickly

Abigail

Certainly Wood

11 months ago

Good afternoon, Thank you so much for the lovely feedback. We're so glad to see that our team member managed to get everything sorted for you during your call, we'll make sure we pass your comments onto the staff member. It's great to hear your enjoying your Fire Club membership too - we really appreciate your support! Kind regards Abbie Duce

Recenze produktu

Datum nákupu: 12/10/2025

Důvěryhodný zákazník

Ověřeno Feefo

12 months ago

Great

Abigail

Certainly Wood

11 months ago

Good afternoon, Thank you for taking the time to leave such a great review! We're so pleased to hear that your crate arrived safely for you & on time. We're really pleased to see that the burn quality your getting is so great! Kind regards Abbie Duce

Recenze produktu

Datum nákupu: 13/10/2025

Důvěryhodný zákazník

Ověřeno Feefo

12 months ago

Easy to order and delivered super quickly.

Abigail

Certainly Wood

11 months ago

Good afternoon, We really appreciate your feedback. It’s great to know ordering was easy, delivery prompt, and the wood up to our usual high standards. Kind regards Abbie Duce

Recenze produktu

Datum nákupu: 13/10/2025

Důvěryhodný zákazník

Ověřeno Feefo

12 months ago

Very good.

Abigail

Certainly Wood

11 months ago

Thank you! That’s exactly what we like to hear - reliable, clean firelighting every time. We’re glad you’re loving KindleFlamers! Kind regards Abbie Duce

Recenze produktu

Datum nákupu: 13/10/2025

Důvěryhodný zákazník

Ověřeno Feefo

12 months ago

Faultless

Abigail

Certainly Wood

12 months ago

Good morning, Thank you for your lovely feedback! We’re so pleased you’re consistently happy with the quality of our logs and service - that’s exactly what we aim for every time. We're glad to see that you're benefiting from being a member of our Fire Club, don’t forget to let us know your birthday so we can send you your £15 Fire Club voucher! Kind regards Abbie Duce

Recenze produktu

Datum nákupu: 12/10/2025

Důvěryhodný zákazník

Ověřeno Feefo

12 months ago

Easy to use, quick and seamless.

Great website, easy to navigate and use and everything is very well explained. Costs are plainly set out too. Cannot go wrong and will use again for ordering next time.

Abigail

Certainly Wood

12 months ago

Thank you so much for taking the time to review your recent order with us! We're delighted to hear that you found the website easy to use and ordering seamless. It's great to know that you find the Firekits, Flamers, and kindling have all worked perfectly for you. We really appreciate your recommendation and look forward to keeping you stocked up for many cosy fires ahead. Kind regards Abbie Duce

Recenze produktu

Datum nákupu: 05/10/2025

Důvěryhodný zákazník

Ověřeno Feefo

12 months ago

Wouldn't go anywhere else for wood burner supplies.

Excellent range of products, easy to select what I need and always delivered on time.

Abigail

Certainly Wood

12 months ago

Thank you so much for taking the time to leave such fantastic feedback for us and for your continued support - it means a lot that you wouldn't go anywhere else for your woodburning supplies! We're delighted to hear you are enjoying the range of products we stock, especially our KindleFlamers and new mega kindling boxes - the top-down method really is the most efficient way to start your fire. We're really happy to see that you're pleased with our tree planting initiative, just one of the perks that you benefit from with our Fire Club membership - but don't forget to share your birthday with us, so we can send you your £15 voucher! Kind regards Abbie Duce

Recenze produktu

Datum nákupu: 11/10/2025

Důvěryhodný zákazník

Ověřeno Feefo

12 months ago

Good

Abigail

Certainly Wood

12 months ago

Good morning, Thank you for taking the time to leave 5 star feedback for us! We're very happy to read that your delivery arrived on time and you're pleased with the service you received. We really hope you enjoy our new birch and oak crates & we'd love any further feedback once you start burning them! Kind regards Abbie Duce

Recenze produktu

Datum nákupu: 24/09/2025

Důvěryhodný zákazník

Ověřeno Feefo

12 months ago

Reliable every time!

Office is extremely helpful

Abigail

Certainly Wood

12 months ago

Good morning, Thank you for taking the time to leave us such great feedback. We're happy to read that your extremely happy with the ongoing service and products that you receive from us, and I'll share this with the team members that assisted you with this order. We're also delighted to hear that you're enjoying our new birch crates - they really do light quickly and give a lovely bright hot burn! We truly appreciate your continued loyalty & look forward to serving you again in the future. Kind regards Abbie Duce

Recenze produktu

Datum nákupu: 03/10/2025

Důvěryhodný zákazník

Ověřeno Feefo

12 months ago

Excellent wood

Prompt delivery with regular updates of delivery time

Recenze produktu

Abigail

Certainly Wood

12 months ago

Thank you for the fantastic feedback! We're so pleased to hear that the delivery arrived promptly for you and you received such great service from our couriers too. We're happy to hear that you're enjoying the logs and experiencing the benefits! On your next order with us, you may want to consider signing up to our Fire Club - you'll save 10% all year round and enjoy a whole range of member-only benefits. https://www.certainlywood.co.uk/pages/membership Kind regards Abbie Duce

Datum nákupu: 10/10/2025

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Certainly Wood

MembershipDalší recenze tohoto produktuProhlédnout si stránku výrobkuGreat initiative for regular user of wood burners - great products, great service and great value

Kiln Dried Ash & Oak Crate MediumDalší recenze tohoto produktuProhlédnout si stránku výrobkuOrdered 1.42m3 crate of Oak and Ash. Hand stacked neatly, securely wrapped and delivered on time. Burn really well with long lasting embers. Good value.

KindleFlamer 18 packDalší recenze tohoto produktuProhlédnout si stránku výrobku

Kindling Mega Box ADalší recenze tohoto produktuProhlédnout si stránku výrobku

Firekit 3 boxDalší recenze tohoto produktuProhlédnout si stránku výrobkuEast to order and delivered quickly and of course the wood is always tip top!

KindleFlamer 50 packDalší recenze tohoto produktuProhlédnout si stránku výrobkuThey work first time every time.

Kiln Dried Ash & Oak Crate LargeDalší recenze tohoto produktuProhlédnout si stránku výrobkuConsistently great quality logs and faultless service

KindleFlamer 50 packDalší recenze tohoto produktuProhlédnout si stránku výrobku

Plant a TreeDalší recenze tohoto produktuProhlédnout si stránku výrobku

Firekit 1 boxDalší recenze tohoto produktuProhlédnout si stránku výrobkuRecommended to me and fabulous- box is very useful to keep the wood kindling dry. Easy to order online and the price is excellent value for money and delivery was first class.

Flamers 24Další recenze tohoto produktuProhlédnout si stránku výrobkuFirst time i have used these, recommended by the installer and they are much easier to use than the traditional fire lighters. Excellent value for money.

KindlingDalší recenze tohoto produktuProhlédnout si stránku výrobkuFabulous and cut to the right size to fit in my multistove. Box is useful too.

KindleFlamer 50 packDalší recenze tohoto produktuProhlédnout si stránku výrobkuperfect for lighting the wood burner every time with burn down method.

Kiln Dried Kindling Mega BoxDalší recenze tohoto produktuProhlédnout si stránku výrobkuKindling works well with kindler flamer to get the wood burner to a good start.

Plant a TreeDalší recenze tohoto produktuProhlédnout si stránku výrobkuNice that we are replacing trees whilst benefitting from the wood used for the wood burner.

Flamers 500 Value PackDalší recenze tohoto produktuProhlédnout si stránku výrobku

Kiln Dried Birch & Oak CrateDalší recenze tohoto produktuProhlédnout si stránku výrobkuDelivered on time haven’t used as yet.

Kiln Dried Birch Crates LargeDalší recenze tohoto produktuProhlédnout si stránku výrobkuLights and burns quickly

Great Value Kiln Dried Logs - Pallets of Small BagsDalší recenze tohoto produktuProhlédnout si stránku výrobkuPrompt delivery and courier was extremely helpful in getting pallet into where we store our wood. Woods burns extremely cleanly. Will definitely use agsin

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?