Recenze společnosti Certainly Wood

Thanks so much for your feedback! It makes our day hearing about how much our customers love our firewood crates and the great service they’ve received from our team. We have passed on your review to our team and look forward to assisting you in future. We’ll pass your comments to the production team, as the balance of slimmer pieces is something we continuously review. Kind regards, Charlotte

Wow — we absolutely love this review! Thank you for taking the time to highlight every stage of your experience. From ordering by telephone, to clear information on log size, to delivery updates and our driver — it’s brilliant to hear everything was perfect. Feedback like this means a great deal to the whole team, from the office through to the yard and drivers. We’ll be sure to pass your comments on. Thank you again for your support. We really appreciate it. Kind regards, Charlotte

Thank you for your wonderful review! We are glad we were able to help you when you called. On this rare occasion, our warehouse staff did make a mistake and sent you kindling boxes instead of the kindling nets you requested. We quickly amended this error by sending the correct product as soon as we were notified and we appreciate your patience and understanding. We look forward to assisting you again in future. Best wishes, Hayleigh

Thank you for your wonderful review! We're delighted to hear you were happy with your purchase and that it arrived quickly. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Thank you so much for the 5 star review! We are thrilled you love our kiln dried logs and are delighted that you see the value in our Fire Club Membership! Please feel free to keep us updated on how the membership works out for you throughout the year. Best wishes, Hayleigh