Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

CaminoWays.com Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

TC

Trusted Customer

Ověřeno Feefo

7 years ago

Co říká Trusted Customer o CaminoWays.com:

Some of the directions to hotels are still confusing or inadequate. Most hotels are easy to find - directions are comprehensive. However, at the end of a walking day having trouble finding even one...

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The Team

CaminoWays.com

7 years ago

Dear Gared,

Thank you for taking the time to post a review for us.

We are glad to hear that you have found our directions comprehensive and that the concept of our services works well.

A member of our Customer Care team will be in contact with you shortly regarding your issues with finding your accommodations.

Kind regards,

The Caminoways Team

Recenze produktu

Datum nákupu: 06/10/2018

0

TC

Trusted Customer

Ověřeno Feefo

7 years ago

Co říká Trusted Customer o CaminoWays.com:

excellent

The Team

CaminoWays.com

7 years ago

Dear Brendan,

Thank you for the five stars! We are very happy to hear that you found our services to be excellent and that you were pleased with your bike rental.

Just that single word means a lot to us here at Caminoways! We really appreciate it.

We hope to hear from you again for any plans you may have in the future to do the Camino!

Kind regards,

The Caminoways Team

Recenze produktu

Datum nákupu: 23/10/2018

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Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

Great organisation and let us focus on the walk

Mostly really good with good choices of accommodation. Some of the instructions were badly translated from French and did not make sense in English (e.g. "you will be picked up at 3pm" vs "you can...

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The Team

CaminoWays.com

7 years ago

Dear Pilgrim,

Thank you for taking the time to post a review for us! We really appreciate your feedback.

A member of our customer care team will be in touch with you shortly to discuss your feedback with you!

Kindest regards,

The Caminoways Team

Recenze produktu

Datum nákupu: 03/10/2018

0

TC

Trusted Customer

Ověřeno Feefo

7 years ago

Co říká Trusted Customer o CaminoWays.com:

Very informative. Easy to contact. Always ready to help

The Team

CaminoWays.com

7 years ago

Dear Brad,

Thank you very much for your five-star review! We really appreciate you taking the time to do that.

We are happy to hear that you were happy with our services overall and that you found us to be helpful and informative. This is how we want all of our clients to feel.

We do hope that you would choose to travel with us again in the future.

Kind regards,

Recenze produktu

Datum nákupu: 28/10/2018

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TC

Trusted Customer

Ověřeno Feefo

7 years ago

Co říká Trusted Customer o CaminoWays.com:

Top-Notch Travel Experience - Five Stars

I have traveled with Camino Ways twice in the last year on the French Way of the Camino de Santiago. The pre-trip info was very helpful for training. Our guide, Rita, was outstanding with our varied...

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The Team

CaminoWays.com

7 years ago

Dear Heidi,

Thank you very much for your review! It is really appreciated.

We are very happy to hear that you were pleased with the services that we organised and that you felt that the pre-trip information we provided you assisted in preparing for the Camino.

Rita really is a fabulous guide and she will be pleased to hear your feedback!

It has been our pleasure assisting you in making these trips so memorable and we look forward to many more.

Kindest regards,

The Caminoways Team

Recenze produktu

Datum nákupu: 06/10/2018

0

TC

Trusted Customer

Ověřeno Feefo

7 years ago

Co říká Trusted Customer o CaminoWays.com:

Sarria to Santiago

Prompt reply to my questions. For the most part the accommodations were quite good. The first night in Sarria was not so good. A printed small booklet would be better than my printing all the...

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The Team

CaminoWays.com

7 years ago

Dear Bob,

Thank you very much for passing on your feedback to us, it is much appreciated!

We are happy to hear that you were happy with your accommodations! A member of our customer service team will be in touch with you shortly regarding your experience in Sarria.

Thank you for letting us know about the information pack that we provide. This is something that we can look into improving on.

Kindest regards,

The Caminoways Team

Recenze produktu

Datum nákupu: 06/10/2018

0

TC

Trusted Customer

Ověřeno Feefo

Florida

7 years ago

Co říká Trusted Customer o CaminoWays.com:

The Camino was well organized. Accommodations while not always 4 and 5 star they were the best available in the remote areas, and the proprietors were very friendly and helpful.

The Team

CaminoWays.com

7 years ago

Dear Marty,

Thank you for taking the time to give us a five-star review.

We are happy to hear that you felt the trip was well organised and that you appreciate that we booked you with the best available accommodation in the more rural towns. Thank you for letting us know that you were happy with the proprietors also. This is always something we like to hear.

We do hope that you will choose us again when planning your next Camino adventure!

Kind regards,

The Caminoways Team

Datum nákupu: 17/10/2018

0

TC

Trusted Customer

Ověřeno Feefo

Dublin 13

7 years ago

Co říká Trusted Customer o CaminoWays.com:

Portuguese Coastal Camino

Yes I have used CaminoWays before and would definitely use them again. All bookings worked as described and the quality of hotels was of a high standard.

The Team

CaminoWays.com

7 years ago

Dear Patrick,

Thank you very much for the review.

We love to hear from returning customers and we really appreciate your loyalty!

Thank you for letting us know that you were happy with the services that we organised for you. And thank you for letting us know about the walk into Oia! This is something that we will take a look at for our upcoming season.

We do hope to hear from you again in the future!

Kind regards,

The Caminoways Team

Recenze produktu

Datum nákupu: 03/09/2018

0

TC

Trusted Customer

Ověřeno Feefo

Duncan, BC

7 years ago

Co říká Trusted Customer o CaminoWays.com:

Perfection!

Everything was excellent....right from all the details of the booking, the hotels, the staff at the hotels, the breakfast and dinners were great, our travel bags were sent to our next hotel on time...

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The Team

CaminoWays.com

7 years ago

Dear Colleen,

Wow! What a lovely five-star review. Thank you for taking the time to post it.

We are delighted to hear that you were happy with all of the services that we organised for you. For the trip to be described as perfection is a huge compliment. Thank you.

We do hope that you will travel with us again for your next Camino. We would love to hear from you again.

Best Wishes,

The Caminoways Team

Recenze produktu

Datum nákupu: 07/09/2018

0

TC

Trusted Customer

Ověřeno Feefo

Kingston upon Thames

7 years ago

Co říká Trusted Customer o CaminoWays.com:

Well organised and efficient service.

The Team

CaminoWays.com

7 years ago

Dear Charmian,

Thank you for posting a review! We really appreciate you taking the time to do so.

We are glad to hear that you enjoyed your Camino with us and you were pleased with the services and felt everything was well organised. We are also happy to hear that you felt that our day by day maps were useful and that you enjoyed the itinerary.

Thank you once again for posting your review and we do hope to hear from you in the future should you choose to do another Camino.

Kind regards,

The Caminoways Team

Recenze produktu

Datum nákupu: 05/09/2018

0

Recenze společnosti CaminoWays.com

walkingVíce recenzí pro tento výrobek (177)Prohlédnout si stránku výrobkuI like the concept. It works well in North America, particularly with the time differences with Europe.

cyclingVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuexcellent bikes and route

walkingVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuAll was good. It is probably a bit too much of a cost overhead to book through Caminoways so a real trade off between cost and convenience.

walkingVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuSlightly expensive for what was provided

walkingVíce recenzí pro tento výrobek (177)Prohlédnout si stránku výrobkuI have walked the French Way from Sarria to Santiago twice. Both times, I thought it was moderate and just the right distance for my hiking/walking level; however, I would recommend for groups with...Přečíst další

walkingVíce recenzí pro tento výrobek (177)Prohlédnout si stránku výrobkuThe starting point in Sarria was entirely too crowded. I had claustrophobia the first day. Last year I walked from Porto , Portugal to Santiago and never experienced such a throng of people....Přečíst další

walkingVíce recenzí pro tento výrobek (37)Prohlédnout si stránku výrobkuThe 14 km walk into Oia did not pass any cafes even though it was mostly on the road. The route notes imply it does pass a cafe. Following the route which is ** as possibly not passable brings...Přečíst další

walkingVíce recenzí pro tento výrobek (177)Prohlédnout si stránku výrobkuCouldn't have been more perfect in every way!

easy-walkingVíce recenzí pro tento výrobek (37)Prohlédnout si stránku výrobkuGreat itinerary and useful day by day maps.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?