Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

CaminoWays.com Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

OC

Olivia Del Campo

Ověřeno Feefo

New York

6 years ago

Co říká Olivia Del Campo o CaminoWays.com:

Camino Ways is Wonderful - Highly Reccommend

My mom and I decided to embark on the Camino without doing a ton of research and training and we truly could not have done it without Camino Ways. The guidance in preparation and planning was...

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The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Olivia,Our Team in CaminoWays is delighted to see such positive feedback.We partnered up with the very best accommodations and service providers along the Camino de Santiago so our clients can have an unforgettable experience.We look forward to hear from you again.Buen Camino!

Recenze produktu

Datum nákupu: 23/09/2019

0

JR

Jennifer Rivas

Ověřeno Feefo

6 years ago

Co říká Jennifer Rivas o CaminoWays.com:

Using CaminoWays is an excellent company if you are walking a camino for the first time. They ensured we had everything we needed before we left the United States and the accommodations excelled our...

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The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Jennifer,Many thanks for taking the time to leave us a nice feedback,We are so pleased to hear that you enjoyed your trip with us and the services were smooth and let you enjoy the walk!We hope to see you soon and assist you on another trip we will be able to travel again!Best wishes,The Caminoways Team

Recenze produktu

Datum nákupu: 15/09/2019

0

LC

Laura Clausen

Ověřeno Feefo

Palo Alto, California, USA

6 years ago

Co říká Laura Clausen o CaminoWays.com:

Life Changing, Challenging and nothing short of spectacular!!!

This was my first experience with Camino Ways, certainly not my last! The staff interactions before the trip and during the trip was amazing! Prompt email answers to my questions and a few...

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The CaminoWays.com Team

CaminoWays.com

6 years ago

Hi Laura! We are delighted to hear that you had such a positive trip with us and we are looking forward to you booking with us again! Can't wait to help you plan your next trip with us and we hope to hear from you soon!

Recenze produktu

The CaminoWays.com Team

CaminoWays.com

6 years ago

Hi Laura,I am very sorry about what happened to your arm while you were en route.However, I am thrilled to hear that it did not hold you back and that our guides were able to help you get the treatment you needed. Hopefully this is note the only memorable moment from your trip and that you have created some more amazing memories while on the trip. Hope to hear from you soon!

Datum nákupu: 28/09/2019

0

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

exhilerating exhausting, worth it

Good advance communication. Great guide

The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Pilgrim,Our Team in CaminoWays is delighted to see such positive feedback.We partnered up with the very best accommodations, guides and other service providers along the Camino de Santiago so our clients can have an unforgettable experience.We look forward to hear from you again.Buen Camino!Caminoways Team

Datum nákupu: 26/10/2019

1

CW

Cora Williams

Ověřeno Feefo

6 years ago

Co říká Cora Williams o CaminoWays.com:

Very good trip!

Excellent communication before and during our trip. Camino Ways delivered on every aspect!!

The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Cora,Many thanks for taking the time to leave us a nice feedback,We are so pleased to hear that you enjoyed your trip with us and the services were smooth and let you enjoy the walk!We hope to see you soon and assist you on another trip we will be able to travel again!Best wishes,Caminoways Team

Recenze produktu

Datum nákupu: 06/11/2019

0

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Service was excellent. Our trip was well organized. Transfers were reliable and Luggage transfer was perfect. We had standard accommodations and they were all fine, but some were definitely nicer...

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The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Pilgrim,Our Team in CaminoWays is delighted to see such positive feedback.We partnered up with the very best accommodations and service providers along the Camino de Santiago however is some smaller places the choice is limited.We look forward to hear from you again.Buen Camino!Caminoways Team

Datum nákupu: 23/09/2019

0

KR

Kenneth Ruge

Ověřeno Feefo

New York

6 years ago

Co říká Kenneth Ruge o CaminoWays.com:

A good experience

Ok. No dedicated person to work with us. Sort of random attention paid to us. Also they never put us on to the Wisely App which other travelers told us about. CW maps were hard to print and not very...

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The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Kenneth,Many thanks for taking the time to leave us a nice feedback,We took on board the feedback about a specific agent and we are trying where possible to have assigned agents to bookings. We are also reviewing the directions and maps to be more user friendly.We are however pleased to hear that overall you enjoyed your trip We hope to see you soon and assist you on another trip.Best wishes,Caminoways Team

Recenze produktu

The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Kenneth, Many thanks for taking the time to leave us a nice feedback, We took on board the feedback about a specific agent and we are trying where possible to have assigned agents to bookings. We are also reviewing the directions and maps to be more user friendly. We are however pleased to hear that overall you enjoyed your trip We hope to see you soon and assist you on another trip. Best wishes, Caminoways Team

Datum nákupu: 21/10/2019

0

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Excellent Trekking Company

Absolutely excellent customer service. Every question was answered immediately.

The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Pilgrim,Many thanks for taking the time to leave us a nice feedback,We are so pleased to hear that you enjoyed your trip with us and the services were smooth and let you enjoy the walk!We hope to see you soon and assist you on another trip we will be able to travel again!Best wishes,

Recenze produktu

Datum nákupu: 17/10/2019

0

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Solid service

They were very responsive. I had a lot of questions being a first timer. They were patient and tried to accommodate our growing group best they could.

The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Pilgrim,Thank you so much for taking the time to leave us a review.Our Team in CaminoWays is delighted to see such positive feedback.We look forward to hear from you again.Buen Camino!Caminoways Team

Recenze produktu

Datum nákupu: 05/10/2019

0

KD

Kathleen Douglas

Ověřeno Feefo

6 years ago

Co říká Kathleen Douglas o CaminoWays.com:

would use camino ways again & recommend them to others. Accommodation excellent with glaring exception of Gambassi Terme(the cat & the fox) where the bathroom was shared, the water pressure...

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The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Kathleen, Thank you for taking the time to reivew us! We believe you were in contact with a member of our Customer Care team to discuss this feedback and we are pleased to confirm to you that we have reviewed our Accommodation in this particular route. Kind Regards Caminoways Team

Recenze produktu

Datum nákupu: 13/09/2019

0

Recenze společnosti CaminoWays.com

walkingVíce recenzí pro tento výrobek (177)Prohlédnout si stránku výrobkuDirections and maps provided by Camino Ways were very helpful and made the trip much easier.

walkingVíce recenzí pro tento výrobek (177)Prohlédnout si stránku výrobkuWe purchased dinner at each of our hotel stays and luggage transport. Dinner was a necessary for some of the hotels, since we were well out of town for some of the nights.

WalkingVíce recenzí pro tento výrobek (177)Prohlédnout si stránku výrobkuWhen I injured myself (broke my arm) while walking on day 2, our guides facilitated a taxi ride from a designated location. I felt safe and cared for. I was able to seek medical treatment in...Přečíst další

cyclingVíce recenzí pro tento výrobek (23)Prohlédnout si stránku výrobkuBikes were well equipped. The app was a great support giving access to bike repair shops along the route for use if necessary.

walkingVíce recenzí pro tento výrobek (16)Prohlédnout si stránku výrobkuBeautiful walk from Tui north

walkingVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuExcellent customer service. Every question answered immediately.

walkingVíce recenzí pro tento výrobek (177)Prohlédnout si stránku výrobkuExceeded our expectations!

walkingVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuAlthough I would like to use Camino Ways again, because of the expense, I will probably not be able to do this.. Luggage transfer costs seemed to be excessive & I understand these were...Přečíst další

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?