Recenze společnosti CaminoWays.com

Thank you for your feedback. With regards to accommodation in Charlieu, it is our understanding that your party along with the Benson party arrived at the hotel you were booked in. Please note the Bensons were not booked in this hotel, their booking was arranged in a separate hotel. It was your decision for the Bensons to join you at your accommodation on this night. The accommodation was not over booked, there were two different bookings at two different hotels. Kindest Regards Maria, CaminoWays.com

as per our recent email, all accommodation information is included in our holiday pack sent prior to departure. Thank you for travelling with us. Kindest Regards Maria, CaminoWays.com

Thank you for your feedback. The standard of accommodation can vary across the Camino, depending on what's available in each particular town/village. However we always ensure to book the best available accommodation on requested dates. We've reviewed the holiday pack sent to you ahead of your trip and contact information and directions for all the hotels were provided in the hotel information document. We always encourage clients to contact our 24/7 assistance number if they encountering problems. We are disappointed to hear your experience wasn't as enjoyable as you expected. Kindest Regards Maria, CaminoWays.com

we hope you enjoyed your Camino experience on the Paris Tours Way. The Paris Tours Way is a less travelled Camino route and more rustic than other sections, which means finding accommodation along the way isn't always easy and might take longer than other popular Camino routes. It is also true the standard of accommodation along the Camino will change depending on what's available in each town/village, however we always book the best available. We try to send all practical information about bookings one month in advance. Unfortunately, in this instance, as it took longer to confirm bookings and luggage transfers with the small rural hotels in France, we were slightly delayed. However, your booking was a priority for the team and all information was sent as soon as possible. We are glad you found our 24/7 assistance number useful, and you enjoyed your trip. Hopefully we can be of assistance to help you plan another Camino in the future. Wishing you all the best. Kindest Regards Maria, CaminoWays.com

Thank you so much for your kind words! Kindest Regards Maria, CaminoWays.com

Thank you for your feedback. We are happy to hear you were happy with the accommodation selected for your Camino trip. We have prepared our own walking notes for most Camino routes, providing guidebooks when not available. We appreciate your feedback as it allows us to improve our services. In light of your experience we have now updated the walking notes and information for this particular route. Directions to the the accommodation are included in the hotel information document (part of the holiday pack sent prior to departure). Thank you for travelling with us. Kindest Regards Maria, CaminoWays.com