Recenze společnosti CaminoWays.com

Dear John We believe our Customer Care staff has been in touch directly by email. Thank you again for your feedback. Kind regards.

Dear Jessica Thank you so much for your feedback and for travelling with us, if the universal adapter turns up the transporters will let us know. Sorry for the inconvenience. We are pleased to hear you enjoyed your Camino trip and the arrangements organised for you. Kind regards

Dear Julie Thank you for travelling with us and for sharing your feedback. We are pleased to hear you enjoyed your trip and your food allergies were looked after. The French Way route is extremely popular, as a result accommodation might be booked up months in advance for some of the stages, particularly in the busiest months (May, June, September). Unfortunately in some towns, the upgrade option might be limited to one or two properties. If these are booked up, our only and we believe best option is to book with our standard accommodation and offer clients a refund for those nights. However, we can't issue a refund until we know for sure, and this can take a bit of time. We are unsure what you mean when you mention 'I did not get my hotel reservations at that time due to 'holidays', as we have staff working in the office 6 days a week, regardless of public holidays, etc... If you would like to get in touch directly with the customer care team, we would appreciate it. Thank you again for your feedback and we hope to help you again in the future. Kind regards