Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Brooks Braithwaite

Zobrazení všech 956 recenzí

Trusted Customer

Crewkerne

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Would use again, always very helpful, and polite.

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Bailey,

Thank you very much for the amazing review.

It is lovely to hear that you found us helpful and polite, as this is exactly what we aim for!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Quick response

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Davidson,

Thank you for the great review.

It is lovely to hear that you found our response quick!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

very pleased

Tim

Brooks Braithwaite

7 years ago

Hello Miss Sheen,

Thank you very much for the great review.

It's lovely to hear you are pleased with the insurance.

If you do need anything at all in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Důvěryhodný zákazník

7 years ago

Yes

Always use Petplan as simple to use, cover is the best available

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the lovely review.

I am glad to hear you found the cover best for the business.

If you do need anything else at all, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Důvěryhodný zákazník

7 years ago

Yes

The quote was simple and explanatory regarding the types of cover I required and may require. Reasonable price too. Very pleased with the result.

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the lovely review.

It's great to hear you are pleased with the cover and premium on the policy.

If you do need anything at all in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Dog home boarding

Quick and easy to use, no fuss application. Couldn’t be happier.

Tim

Brooks Braithwaite

7 years ago

Hello Miss Winnicott,

Thank you very much for the amazing review.

It is always great to hear about our application process, as our aim is to keep it quick and easy!

I am glad you are happy with the insurance. If you do need anything else at all, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Send out an immediate renewal email. Make the online account easier to use. Doesn't clarify that I have purchased a renewal

Tim

Brooks Braithwaite

7 years ago

Hello Miss West,

Thank you for your feedback and taking the time to speak with my colleague earlier.

I can see the documents have been re-sent and they are available online if needed.

I apologise for the confusion, but hopefully this has now been resolved.

If you do need anything else, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Sorted issue out quickly and efficiently.

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

It was easy to manage, easy to understand, clear and I felt extremely reassured when buying my insurance.

Tim

Brooks Braithwaite

7 years ago

Hello Miss Redfern,

Thank you very much for the amazing review!

It is lovely to hear you found the process clear and easy, as this is exactly what we aim for.

If you do need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Důvěryhodný zákazník

7 years ago

Professional outfit with different monthly payments according to one's individual needs. Paperwork thorough and well set out. Only reason I'm cancelling is that I'm retiring. I used this company for...

Přečíst další

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the amazing review.

It is lovely to hear you enjoyed our service and spent so many years insured with us.

We hope you enjoy retirement!

Kind Regards,

The Petplan Sanctuary Team!

Důvěryhodný zákazník

7 years ago

Very good customer service, and communication.

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the amazing review!

It is great to hear you found our customer service and communication good.

If you need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Brooks Braithwaite

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?