Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Brooks Braithwaite

Zobrazení všech 956 recenzí

Trusted Customer

Smeeth

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

not notified that it has been renewed and no up to date docs sent

By actually notifying me that they have renewed my Polucy on the date stated here (15/1/19). I've had no correspondence whatsoever from them and am not aware of the renewal cost!

Tim

Brooks Braithwaite

7 years ago

Hello Miss Geary,

Thank you for taking the time to leave us some feedback and for speaking with me this early on a Monday morning!

All of your policy documents are available on our website: www.petplansanctuary.co.uk, once you have logged in.

I am glad we have got this resolved, but if you do need anything further, please do let me know!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Yes

Very easy to

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Bloomfield,

Thank you very much for the lovely review.

It's great to hear you found the process easy.

If you do need anything in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

Lowestoft

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Yes, and more!

It was easy to apply for the insurance, so easy to set up payment and the policy is clearly laid out and easy to understand the cover. The documents arrived within two days.

Tim

Brooks Braithwaite

7 years ago

Hello Mr Rigg,

Thank you for the amazing review!

It's great to hear you found the insurance simple to set up and easy to understand. This is exactly what we aim for, so it's lovely to hear this.

If you do need anything else at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

exactly what i was looking for

everything i wanted.

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Brown,

Thank you for the lovely review!

It is amazing to hear the cover is exactly what you are after. We love hearing feedback on the products, so thank you for taking the time to leave a review.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

my cover is exactly what i wanted for the needs of my business

Tim

Brooks Braithwaite

7 years ago

Hello Mr Campbell,

Thank you for the lovely review.

It is great to hear the cover is exactly what you needed, as this is exactly what we aim for!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Great Service

Brilliant and easy to fill out online service and warm friendly helpful and professional staff who are easy to deal with on the phone Super company to insure with

Tim

Brooks Braithwaite

7 years ago

Hello Miss Russell,

Thank you for your amazing review!

It is so great to hear you enjoyed our service and found the online process easy. We always aim to be warm, friendly, helpful and professional so its lovely to see these kind words!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Always very helpful and polite.

Tim

Brooks Braithwaite

7 years ago

Hello Ms Kelley,

Thank you for the amazing review.

It is lovely to hear you found us helpful and polite, as this is exactly how we want to be!

If you do need anything else at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

Duxford

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Really good value insurance

Really good customer service easy good value insurance for money no upfront costs dog walking and boarding

Tim

Brooks Braithwaite

7 years ago

Hello Mr Exley,

Thank you for the lovely review.

It's great to hear you found the insurance good value for money and good customer service!

If you do need anything else at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Yes exactly what I was looking for

Gave the exact information I needed.

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Giles,

Thank you very much for the great review.

It is amazing to hear the website provided the exact information you needed.

If you do need anything at all in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Yes

First class hassle free service . Thank You

Tim

Brooks Braithwaite

7 years ago

Hello Mr Middleton,

Thank you very much for the lovely review.

It is great to hear you found our service first class and hassle free, as we strive to provide service like this!

If you do need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Brooks Braithwaite

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?