Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Brightwater Holidays Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/brightwater-holidays | Feefo

Zobrazení všech 1,535 recenzí

Důvěryhodný zákazník

9 days ago

Datum nákupu: 13/06/2025

Thoroughly enjoyable

Professional, friendly and up to expectation.

Lauren

Brightwater Holidays

4 days ago

Thank you for your positive feedback!

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

9 days ago

Datum nákupu: 12/06/2025

Superb castles and gardens

Really enjoyed the holiday, our first ever coach holiday. Was nice that everything was organised for us. Our tour guide Peter was incredibly knowledgeable and pleasant company. As we were such a...

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Lauren

Brightwater Holidays

4 days ago

Thank you for taking the time to share your thoughts. We're so pleased to hear you enjoyed your first coach holiday with us and that you appreciated the organisation, the warm group dynamic, and Peter’s knowledgeable guidance. It’s wonderful that the castles and gardens left such a strong impression. Your comments have been shared with the team to help inform future tour planning, and we’re glad to know that, overall, you had a lovely holiday.

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Důvěryhodný zákazník

10 days ago

Datum nákupu: 09/06/2025

Visit to the gardens in the Highlands of Scotland

The gardens we visited on this holiday were excellent, as were the guide and the coach driver. The trip was marred by having to walk to a nearby hotel for evening meals which involved climbing back...

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Lauren

Brightwater Holidays

4 days ago

Thank you for your feedback. We're glad to hear you enjoyed the gardens and appreciated the efforts of both the guide and the driver. Your comments regarding the evening meal arrangements and travel routes have been shared with the team, as they are helpful for refining future itineraries and enhancing the overall experience.

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Důvěryhodný zákazník

10 days ago

Datum nákupu: 09/06/2025

Great Holiday Fab gardens

Excellent holiday. Guide Sue was terrific. Only problems were having to walk to dinner which was fine for me but not for some of the more disabled. Also long drives over the same road would be...

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Lauren

Brightwater Holidays

4 days ago

Thank you for your comments. We're pleased to hear you enjoyed the food and overall experience. Your suggestions regarding the accommodation arrangements and itinerary have been shared with the team, as they’re valuable for shaping future tours to better suit all guests. We hope to welcome you on your next Brightwater Holiday soon!

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Důvěryhodný zákazník

11 days ago

Datum nákupu: 11/06/2025

Very good itinerary, guide and driver

Lauren

Brightwater Holidays

4 days ago

Thank you for your great feedback!

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

11 days ago

Datum nákupu: 11/06/2025

Excellent tour guide Comprehensive, well balanced and interesting itinary Selected hotel very good

Lauren

Brightwater Holidays

4 days ago

Thank you for your great feedback!

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Důvěryhodný zákazník

11 days ago

Datum nákupu: 08/06/2025

Holiday for garden lovers

Wounderful holiday ,well run. Privilege to see private garden's. Loved the meal in grand hotel, big treat. Also time to shop. Nice small group. Good coach driver.Guide first class. Did not like food...

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Lauren

Brightwater Holidays

4 days ago

Thank you for your kind feedback. We're delighted to hear you enjoyed the holiday, especially the opportunity to visit private gardens, the time for shopping, and the friendly small group atmosphere. It’s great to know the guide and driver helped make the experience so enjoyable. Your comments about the food at Frensham Pond Hotel have been noted and shared with the team.

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Důvěryhodný zákazník

11 days ago

Datum nákupu: 16/05/2025

The experience of a lifetime

The tour of Tanzania exceeded all my expectations as far as the tour guide Sue Pomeroy, who went above and beyond, and Richard, the local guide, were concerned. However, I was disappointed with the...

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Lauren

Brightwater Holidays

4 days ago

Thank you for your feedback. We're delighted to hear the tour itself exceeded your expectations and that both Sue and Richard made such a positive impact. Your comments regarding the administrative support have been noted and shared with the team to help improve the overall experience.

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Důvěryhodný zákazník

11 days ago

Datum nákupu: 11/06/2025

Very good. Interesting programme, knowledgeable and considerate tour manager and driver. Hotel centrally located, with helpful efficient staff.

Lauren

Brightwater Holidays

4 days ago

Thank you for your positive feedback!

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

11 days ago

Datum nákupu: 11/06/2025

Five Star Will go again with Brightwater

First class tour guide = gave just the right amount of info and did not tZalk at us all the time - gave us time to view the scenery. Hotel very well plalced. Breakfast 5 star. staff veru pleasant...

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Lauren

Brightwater Holidays

4 days ago

Thank you for your feedback. We're glad to hear you enjoyed the itinerary and appreciated the thoughtful approach of your tour guide, as well as the hotel’s location, excellent breakfast, and friendly staff. Your comments have been shared with the team as we continue to refine all aspects of the holiday experience.

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Neobdržel/a jste pozvánku k recenzi?

O Brightwater Holidays

Brightwater Holidays are specialists in escorted Garden Tours at home within the British Isles and on to the wider horticultural world of continental Europe and exotic faraway lands. We also have a growing portfolio of interesting Archaeological and Historic holidays throughout the ancient world, and a collection of Scottish holidays second to none. All tours are well planned and well-paced escorted throughout by the best guides in their field.

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01722 713800

Unit 4 Oakridge Office Park, Southampton Road, Salisbury, Wiltshire, sp5 3ht, United Kingdom

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Co jsou ocenění Trusted Service Awards

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Další informace o společnosti Feefo

Recenze společnosti Brightwater Holidays

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?