Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Brightwater Holidays Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/brightwater-holidays | Feefo

Zobrazení všech 1,534 recenzí

Důvěryhodný zákazník

14 days ago

Datum nákupu: 06/06/2025

Overall very good

Excellent The guide was informative and amusing. The driver first class . The programme well balanced and interesting. The hotel was a bit worn but the staff were helpful

Lauren

Brightwater Holidays

3 days ago

Thank you for your fantastic feedback! We are so pleased you enjoyed your tour and hope to welcome you back very soon.

Důvěryhodný zákazník

3 days ago

No more

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Důvěryhodný zákazník

3 days ago

Datum nákupu: 18/06/2025

Very good - could be better

Good guide, good driver, reasonable hotel (room not good). Did not seem to be good office planning with regard to times being specified at some sites. All sites very worth visiting with Glamis, Scone...

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Důvěryhodný zákazník

8 days ago

Datum nákupu: 13/06/2025

A bad start to the trip.

I was upset to discover 10 days before we left that the pick-up schedule had been brought forward but worst of all reversed. This meant that a 9am start was changed to 5am with limited notice. This...

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Lauren

Brightwater Holidays

3 days ago

Thank you for sharing your feedback. We're pleased to hear you enjoyed the tour overall and appreciated the excellent work of both the guide and driver, as well as the comfort and quality of the second hotel. Your comments regarding the pick-up schedule and accommodation have been shared with the team to support future planning and improvements.

Důvěryhodný zákazník

3 days ago

You have made no comment about the first hotel on Benbecula. The room we had was in a very dilapidated condition. However the public rooms had been renovated but even the hotel sign and front door were in a poor state. I do hope you will convey our response on this. Also you have not commented on the timing issue at the start of the trip. Starting 4 hours earlier for the majority of the passengers was very difficult because the route had been reversed as well as the timing brought forward. Most people had chosen to start from Glasgow because it was the last pick up at a civilised hour. The late notification made changes impossible and yet the ferry timetable must have been known sometime before.

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Důvěryhodný zákazník

3 days ago

Datum nákupu: 13/06/2025

Our guide was so knowledgable and kept us amused too. Everything worked out fine. Our driver was so amazing on the navigating on narrow roads ferries and parking. He.was also so helpful

Lauren

Brightwater Holidays

3 days ago

Thank you for your feedback. We're pleased to hear that you found the tour well-organised and appreciated the professionalism of both the guide and the driver. We hope to welcome you on your next Brightwater Holiday very soon!

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Důvěryhodný zákazník

3 days ago

Datum nákupu: 08/06/2025

Brightwater Holidays is perfect for me _Your Unique and innovative itineraries the Quality accommodation and transport and The itineraries that are well planned make every moment with Brightwater...

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Lauren

Brightwater Holidays

3 days ago

Thank you for your kind words. We're delighted to hear that our unique itineraries, quality accommodation and transport, and carefully planned experiences made your time with Brightwater Holidays so enjoyable.

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Důvěryhodný zákazník

4 days ago

Datum nákupu: 30/04/2025

Quite well organised group trip with decent accommodation, only one of the activities was too long for the venue thus a little boring

Lauren

Brightwater Holidays

3 days ago

Thank you for your feedback!

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Důvěryhodný zákazník

7 days ago

Datum nákupu: 13/06/2025

garden tour

attentive and speedy response to all queries.tour bprogramme was clear and informative with lots of detail. Hotel choice (for four nights was good and coach wasa clean with excellent careful and...

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Lauren

Brightwater Holidays

3 days ago

Thank you for your lovely feedback. We're really glad you found the tour information clear and detailed, and that the hotel and coach met your expectations. It’s great to hear our driver made a positive impression too. We're delighted you've travelled with us before and look forward to welcoming you again.

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Důvěryhodný zákazník

7 days ago

Datum nákupu: 13/06/2025

Very helpful everything well organised David was very interesting and had a wealth of experience as had our coach driver Callum. Problems which other travellers on the Ferries were sorted.

Lauren

Brightwater Holidays

3 days ago

Thank you for your wonderful feedback, we are so pleased you enjoyed your tour.

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Důvěryhodný zákazník

7 days ago

Datum nákupu: 13/06/2025

Thoroughly enjoyable

Professional, friendly and up to expectation.

Lauren

Brightwater Holidays

3 days ago

Thank you for your positive feedback!

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

8 days ago

Datum nákupu: 12/06/2025

Superb castles and gardens

Really enjoyed the holiday, our first ever coach holiday. Was nice that everything was organised for us. Our tour guide Peter was incredibly knowledgeable and pleasant company. As we were such a...

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Lauren

Brightwater Holidays

3 days ago

Thank you for taking the time to share your thoughts. We're so pleased to hear you enjoyed your first coach holiday with us and that you appreciated the organisation, the warm group dynamic, and Peter’s knowledgeable guidance. It’s wonderful that the castles and gardens left such a strong impression. Your comments have been shared with the team to help inform future tour planning, and we’re glad to know that, overall, you had a lovely holiday.

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O Brightwater Holidays

Brightwater Holidays are specialists in escorted Garden Tours at home within the British Isles and on to the wider horticultural world of continental Europe and exotic faraway lands. We also have a growing portfolio of interesting Archaeological and Historic holidays throughout the ancient world, and a collection of Scottish holidays second to none. All tours are well planned and well-paced escorted throughout by the best guides in their field.

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01722 713800

Unit 4 Oakridge Office Park, Southampton Road, Salisbury, Wiltshire, sp5 3ht, United Kingdom

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Recenze společnosti Brightwater Holidays

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?