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Recenze společnosti Brightwater Holidays

https://www.brightwaterholidays.com/
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Specialists in escorted garden tours.

Služba
4.4
/5

5

4

3

2

1

214

136

28

12

4

394

hodnocení za poslední rok

Zobrazení všech 1,535 recenzí
Důvěryhodný zákazník
8 hours ago
Datum nákupu: 18/06/2025
Excellent
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Důvěryhodný zákazník
14 hours ago
Datum nákupu: 18/06/2025
Tour programme, guides and excursions were first rate.
Holiday was marvellous. Tour Guide was pleasant and helpful. Excursions were first rate, with a very full programme. Lucy Worsley was so interesting and such a lovely person to talk and listen to -...

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Důvěryhodný zákazník
28 days ago
Datum nákupu: 24/05/2025
Too many last minute changes to the program. Difficult to communicate with the office staff. Too expensive for single person supplement Lack of forward planning was disappointing for a professional...

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Lauren
Brightwater Holidays
3 days ago
Thank you for your feedback. We're glad you chose to travel with us and appreciate you taking the time to share your experience. Your comments regarding communication, planning, and travel arrangements have been noted and shared with the relevant teams.
Důvěryhodný zákazník
3 days ago
Disappointed with the lack of a speedy response considering that the lives of customers was at risk from a dangerous driver. I had to ask him to pull over to protect my fellow travellers and to give him time to calm down. You spoke to me a week ago and I had hoped to receive another call back rather than a response to a feedback form I sent in weeks ago. Because of this lack of communication I regret that I have reduced my stars to bad. Customers lives were at risk and without us you don't have a business.
Důvěryhodný zákazník
2 days ago
I am disappointed that after the conversation with Lindsey today that Brightwater management do not appreciate that my intervention saved them thousands of pounds of insurance premiums/ compensation. £50 extra for helping them is a derisive amount in the circumstances. They also need to ensure that this does reoccur
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Důvěryhodný zákazník
2 days ago
Datum nákupu: 18/06/2025
Jane Austen v Mary Shelley
The Jane Austen trip with Lucy Worsley was excellent. The program even allowed for me to visit Winchester Cathedral which I think should be part of the official tour. Chawton and Bath were both...

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Důvěryhodný zákazník
2 days ago
Datum nákupu: 19/06/2025
Expensive but enjoyable with a good crowd of fellow travellers
Our tour manager ( Michael Gill ) was excellent with good information on the gardens we were visiting and very caring. All the gardens were very interesting and we were blessed with sunshine. Sarah...

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Důvěryhodný zákazník
2 days ago
Datum nákupu: 19/06/2025
Disappointed with arrangements
Rearrangement of the itinerary meant that I had to book an overnight stay in London. The return journey meant a later time for connecting with onward travel home and therefore more expense for me....

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Důvěryhodný zákazník
3 days ago
Datum nákupu: 18/06/2025
Adequate holiday company
Generally OK. The itinerary was incomplete when we booked the holiday.
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Důvěryhodný zákazník
15 days ago
Datum nákupu: 06/06/2025
very good. all my queries were dealt with promptly.
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Lauren
Brightwater Holidays
3 days ago
Thank you for your positive feedback!
Důvěryhodný zákazník
3 days ago
None
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Důvěryhodný zákazník
3 days ago
Datum nákupu: 18/06/2025
itinerary changes
i was not impressed with Brightwater’s service. they changed the itinerary at the last minute which caused me quite a few problems; i asked for a room near the lift and without stairs and my room...

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Důvěryhodný zákazník
3 days ago
Datum nákupu: 13/06/2025
Prior to the trip correspondence erroneously sent to one department was not passed the the correct department so no action or replies received. Confirmation that for 2 of us there would be 'walk in...

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O Brightwater Holidays
Brightwater Holidays are specialists in escorted Garden Tours at home within the British Isles and on to the wider horticultural world of continental Europe and exotic faraway lands. We also have a growing portfolio of interesting Archaeological and Historic holidays throughout the ancient world, and a collection of Scottish holidays second to none. All tours are well planned and well-paced escorted throughout by the best guides in their field.
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01722 713800
Unit 4 Oakridge Office Park, Southampton Road, Salisbury, Wiltshire, sp5 3ht, United Kingdom
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O Brightwater Holidays
Brightwater Holidays are specialists in escorted Garden Tours at home within the British Isles and on to the wider horticultural world of continental Europe and exotic faraway lands. We also have a growing portfolio of interesting Archaeological and Historic holidays throughout the ancient world, and a collection of Scottish holidays second to none. All tours are well planned and well-paced escorted throughout by the best guides in their field.