Recenze společnosti Belle France

Thank you for your comments regarding the route notes. We will of course add some details to the book regarding opening times for future clients. We are glad that you enjoyed the walking route, Burgundy is such a pretty region and offers ideal terrain and temperatures for walkers all year round. Such a shame about the rain, that really was very unlucky and we hope that you did get a few days of dry walking at least. Lorna

Thank you so much for such lovely comments, we take great pride in our choice of hotels and are always pleased when a client has appreciated our choices. So glad too that you enjoyed the Dordogne cycle route which we put together especially for your requirements. Lorna

Thank you so much for your feedback, we quite understand the impact that the missing bag would have had at the end of your holiday. This is the first time in the 30 years that Belle France has been operating, that a clients bag has gone missing. Despite all our efforts in contacting other clients at hotel Noizay and other Loire agents to see if the bag had been taken in error, unfortunately we could not locate the bag. It was unfortunate that the bag had in fact been left in the hotel foyer and not handed over to the receptionist. The hotel had therefore not seen the bag and so had not safely stored it ready for collection by our rep, Clive. We have been in constant communication with the hotel and I have of course spoken to them regarding compensation but unfortunately I do not have the ultimate say in their decision. Thank you also for your comment regarding the new construction and we will of course ask our rep Clive to check this route and will update our notes for future clients. Kind regards Lorna

We're so happy that you enjoyed your cycling holiday. We hope you enjoyed some of those wines and didn't ride past them all. Lorna

We're so pleased you enjoyed your tour of Alsace. Lorna