Ok.... helpful ladies dealt with my disabled booking
Recenze produktu
Russ
Barnes Coaches
1 month ago
Thank you for taking the time to share your feedback. We’re really pleased to hear that you thought the driver was great and helped make the day enjoyable. We’re sorry to hear, however, that you felt the time in London was too limited and that you weren’t able to fully complete the exhibition. Our itineraries aim to strike a balance between giving customers the opportunity to visit key attractions and making the most of the overall day. When tours are planned and sold well in advance—particularly before an attraction has officially opened—we have to base our timings on the guidance and information provided by the venue, which can sometimes differ slightly from the actual experience on the day. We do appreciate that some passengers would prefer more time in one location, and your comments are very helpful in shaping future trips.Thank you again for your feedback, and we do hope to welcome you on board again for another day out soon.
Thank you for your feedback. We’re glad to hear you enjoyed your day at the park, though we’re sorry your coach journey was affected by another passenger’s behaviour. Our coach driver is always there to help resolve any issues on the day of travel, including seating concerns or disruptive behaviour, and we encourage passengers to let them know if anything is affecting their comfort. We hope your next trip with us is a smoother and more enjoyable experience from start to finish.
Datum nákupu: 26/05/2026
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Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
booked online
Recenze produktu
Russ
Barnes Coaches
1 month ago
Thank you for your feedback. We’re sorry to hear that you felt the time at the King’s Gallery was too short and that there was too long spent in Windsor. Your comments are very valuable and will be taken into account when reviewing and planning future trips to help ensure we get that balance right for as many passengers as possible. Thank you again for sharing your thoughts, and we hope to welcome you on board again soon.
Thank you for your lovely review. We’re so pleased to hear that Malcolm made such a positive impression – we’ll be sure to pass on your kind comments to him. We really appreciate your feedback regarding the time spent at the exhibition and in Windsor. We aim to strike the right balance in our itineraries, and comments like yours are incredibly helpful when reviewing and refining future trips. Thank you again for your recommendation – we’re delighted you had a great day, and we hope to welcome you on board again soon.
The booking process was easy, no hassle and the price was right too. We will definitely be using again. Well air conditioned coaches considering the heat, we were really happy with that too.
Used the online booking route which does not have the option of booking discount for us over 65's, which is mentioned in tariffs within your brouchure. However, in our current circumstance paying...
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Russ
Barnes Coaches
1 month ago
Thank you for your feedback. We’re glad to hear you were still able to complete your booking, and we appreciate you taking the time to let us know about your experience. Just to clarify, the Senior Citizen discount is available when booking online — it can be selected during the booking process. Thank you again and for choosing to travel with us.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts